As long as there are people who are willing to travel, there are opportunities for hospitality and tourism businesses. Thus arises the need for professionals who can manage these businesses effectively. Hence, the students get HAT203 report writing assignment. Wondering what and how to write them? The management assignment help providers at My Assignment Services are here to guide you through.
HAT203 Report Writing Assignment
Just so that you know what I am talking about and you do not get lost, I have attached the snapshot of the assignment that I guided the student for. The kid was looking for how could he write the HAT203 report writing assignment solution.
The question file –
Writing the report
The requirements are quite simple to understand. You need to pick two very recent issues in the contexts mentioned. How are you going to do that? By conducting research through the secondary literature, of course.
1. Operational Context
The operating or functioning of the hospitality industry is changing all the time and is affected by the changes. These changes sometimes open up avenues of opportunities or pose as a hurdle to the business.
One such operation issue is Integration. The businesses in the hospitality industry are also dependent on supply chains. There are various activities that are carried out in a series and have a direct implication on the delivery of the service. These activities are –
- Servicing of the rooms
- Laundry service
This supply chain has emerged as an issue due to the increasing versatility in the customer segments and the diversity in the requirements.
2. Human resource context
Human resources play one of the key roles in running a hospitality business. If you are not satisfied with the behaviour of the staff, you are likely to not recommend the hotel to your peers, no matter how great the food and rooms were, right?
A prevailing issue in human resource is the training of the staff. The hotel industry researches show that hotels in Australia have an average of 20 people in the entire staff. So, due to this shortage of staff, the management tends to put them on service before training them properly. Thus, despite the business being properly staffed, the service is not up to the mark.
3. Financial context
The hospitality and tourism industry is changing rapidly working to downsize the investment and allow the hoteliers to extract as much revenue as possible. For that, there are significant changes that the hospitality industry all over the world is undertaking.
But, at the same time, there are several issues as well that the changes in the financial context are rising. One of them is working capital. The day to day operations of the business incurs costs while the hospitality industry works on the frame of a long credit period. The hospitality industry is one which requires liquidity and negative working capital only adds to the interest costs. The competition in this line of work is increasing exponentially and is still rising up. Hence, maintaining high profits is becoming difficult.
4. Market Context
Time and again it has been proved that the customers once lost are hard to earn back. Such a scenario is always possible in the hospitality industry where the rising competition between businesses is also giving rise to availability to cheaper alternatives to the customers.
This is one of the crucial market issues in hospitality where the businesses always fear losing their customers. If the customer seeks to experience the quality of any available alternative, there is a possibility that the competitor may offer them higher satisfaction. This, in turn, can lead to permanent customer loss.
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