A Comprehensive Overview of the Transactional Model of Communication

transactional model of communication
December 20, 2021
Author : Chloe Kirner

The transactional model of communication is a theory that defines communication as a series of transactions between two or more people. Each party in a transaction sends and receives messages, which are then interpreted to create meaning. This process occurs within the context of the relationships that exist between the parties involved.

Alan Zimmerman developed the transactional model of communication in the 1970s. It has been widely used in business and organisational settings, where it is often referred to as the "communication process." The transactional model is also used in clinical settings to help therapists understand the dynamics of their client relationships.

Transactional Model

How Does the Transactional Model Work?

The transactional model of communication is based on the idea that communication is a reciprocal process. That is, each person sends and receives messages based on their own attitudes, feelings, beliefs, opinions, perspectives, etc., as well as the message being communicated by the other party.

Each party to a transaction has three basic roles: sender, receiver and interpreter. The sender is responsible for making meaning out of the external world through sensory input. The sender then converts this information into a message that others can understand. The actual form used for this message may vary depending on the context in which it was developed. Once the sender has created this message, they send it to another person (the receiver).

The receiver then uses his or her own experiences to interpret what they are receiving from another person. At this stage, the receiver may also add his or her own meaning to the message. This interpretation takes place within the context of the relationship between the sender and receiver. Finally, the receiver sends a response back to the original sender, who then uses this response to create a new message.

The transactional communication model is constantly in flux, as each party is involved in a transaction response to the other's messages. The process of communication is never static, as the interactions between people are constantly shaping it.

How Can the Transactional Model Be Used?

The transactional model of communication can be used in a variety of settings, including business, organisational, clinical and interpersonal contexts. In business and organisational settings, the transactional model can be used to help individuals understand the communication process within their organisation. It can also be used to improve communication between teams and departments. In clinical settings, the transactional model can be used to help therapists understand the dynamics of their client relationships. This can help therapists to address the needs of their clients better.

In interpersonal contexts, the transactional model can be used to help individuals better understand their interactions with others. It can also be used to improve communication in relationships.

What Are Some of the Limitations of the Transactional Model?

The transactional model has a few limitations, including:

  • It does not take into account nonverbal communication.
  • It accounts for the role of emotion in communication.
  • It is not always possible to clearly identify the sender and receiver in a transaction.
  • The interpretive process is subjective, which can lead to different interpretations of the same message.
  • The transactional model is static, meaning that it does not take into account the dynamic nature of communication.
  • It does not consider cultural differences in communication.

Despite these limitations, the transactional model remains one of the most widely used models of communication. It provides a useful framework for understanding how communication works and can be used to improve communication in a variety of contexts.

Despite these limitations, the transactional model remains one of the most widely used models of communication. It provides a useful framework for understanding how communication works and can be used to improve communication in a variety of contexts.

Factors Affecting the Transactional Model

Have you been looking for engineering assignment help service online to understand how the transactional model gets impacted by certain factors? The transactional communication model is the upshot of the philosophy that everyone has their own perspective, attitudes, feelings, opinions and beliefs. This may be said to guide the information they receive, how it is received and what meaning they make out of it. Therefore, it can be inferred that there are factors that influence the transactional model. These factors include:-

1) External Factors- These are social or environmental factors that may affect communication through culture or geographical location, for example. For instance, it is considered rude to ask someone their age, while others consider it polite to do so in some cultures.

2) Personal Factors- This refers to characteristics within an individual such as intelligence, knowledge about a topic etc., which help shape the way they communicate. For instance, a person with low confidence may not be able to share their views at work effectively, while one with high confidence would do so without hesitation

3) Internal Factors- These are the factors inside an individual that may affect communication. For example, someone who is ill might need to reschedule an appointment if he/she is running fevers

Transactional Communication

4) Personal Needs refers to what people want or desire, which can help them decide how they communicate. This could be interpreted as the sender deciding on what message to send out in order to get what they want, e.g. asking for some time off work when you need it because of illness etc.

5) Motivation- the degree of awareness of something that affects the way it is communicated. A person who has a strong motivation to communicate effectively will be more successful than someone with little or no motivation.

6) Context- the environment in which communication takes place also factors into the transactional model. Different contexts would call for different communication styles, making it more or less effective. For example, a meeting room would have a different context from a bar

7) Relationship Status- this encompasses both the level of familiarity and comfort an individual has with the other person as well as the strength of the relationship. The transactional model usually operates more smoothly in close relationships where there is mutual trust and understanding.

Criticisms of Transactional Model

The transactional model of communication is frequently referred to as being the most fundamental mode of interaction. However, there are criticisms. A key criticism is that this model does not account for how emotions affect our interpretation of messages, i.e. it only considers one side of what makes up a communicative exchange. It also ignores some factors involved in interpersonal communication, e.g. body language, which can have a major impact on understanding something or making sense of an experience or situation.

It also fails to take into account cultural differences in terms of how people communicate which then has implications for any cross-cultural interactions (although the transactional model may be seen as an effective way to manage these differences). This is because it focuses too much on the individual and their own perspective rather than looking at how culture shapes communication.

Despite these criticisms, the transactional model is still seen as one of the most fundamental ways of understanding communication and its effects on us as individuals. It provides a strong basis for exploring the various factors that can influence our interactions with others. It also allows for further examination of how emotions play a role in communication and helps to identify potential areas where misunderstandings may occur. Overall, it is an essential tool for better understanding communication in both personal and professional contexts.

Quick Assistance for Your Concepts Related to Transactional Communication

The transactional model of communication is a widely accepted framework that helps to explain the various factors that can affect our interactions with others. It focuses on the individual and their own perspective while also recognising the importance of emotions in communication. Although it has been criticised for not taking into account certain factors, such as cultural differences, it is still seen as one of the most fundamental ways of understanding communication. In conclusion, the transactional model provides a strong basis for exploring interpersonal communication and its effects on us as individuals.

With our engineering assignment help services via research-based classes, it is possible to get the best grades in your academics. You will get assistance from experts to complete your assignment, homework and any kind of engineering project. With 1:1 sessions by the mentors at My Assignment Services, you will pass your engineering with flying colours. So, in order to pass with flying colours, fill the form now.

Our Experts can answer your Assignment questions instantly.

Ask Question

Loved reading this Blog? Share your valuable thoughts in the comment section.

Add comment

About the Author

Chloe Kirner

Chloe Kirner

Chloe Kirner is a mechanical engineer by profession but has detailed knowledge about other branches as well which encompasses of chemical, civil, electrical, etc. After completing her PhD from Monash University, she worked as a freelance expert, guiding students through their tasks and assignments. She has contributed papers in international conferences and is an active researcher. She especially enjoys guiding students in their research projects by helping them prepare a proposal and then a report. She has written several articles and blogs for the help of students in answering their engineering assignment queries and is currently an engineering assignment help through guided sessions provider at My Assignment Services.

RELATED POSTS

0 Comment

Get Assignment done through

MAS Certified Experts

Save Now
Order Now

My Assignment Services- Whatsapp Tap to ChatGet instant assignment help

Collect Chat

refresh