Passenger processing can be defined as a set of components used to automate the passenger’s processing element at the airport. For example – it ranges from passenger processing to self-service including passenger flow monitoring, passenger processing and business intelligence applications. These passenger processing environment elements will help you understand the handling of passengers effectively. Let’s learn more:
Self-service ranges from check-in to boarding. Here we take an example for SITA.aero. Their self-service solutions are mostly used by various airlines globally. The main reason behind this is cost-effectiveness. Their kiosk infrastructure saves around US$ 2.50 per check-in for the airlines.
According to a report, the passenger processing application developed by SITA is being used by 165+ airlines around the world. Through this system more than 100 million passengers board per year.
Passenger Flow Monitoring
The common-use platform of SITA is one among those industries who are able to integrate an in-built flow monitoring and passenger tracing with a security checkpoint. The SITA owners also say “Our applications offer the most complete view of passenger flow through the airport”.
How does Passenger Processing Environment help?
We have discussed above “elements of passenger processing environment”. Our academic writer has tried to explain the elements through SITA’s passenger processing services. Now, we will discuss how it helps. Let’s have a look:
Facilitate Passenger Flow
If we talk about passenger processing, it includes three different business imperatives:
- Enhances the aeronautical and non-aeronautical revenues
- Enhances the experience of a passenger
- Provide operational efficiencies
It can be said that passenger processing is beneficial for the airport as it helps in improving efficiency, enhances passenger experiences and reduced costs.
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