Payment Policy

• All amounts, cost of the services and value-added services mentioned on the website (myassignmentservices.com) are in Australian Dollars.
• The currency derivative for My Assignment Services Wallet is Australian Dollar.
• We accept payments in all major sovereign currencies; USD, AUD, Canadian Dollar (CAD), Pound Sterling (GBP), Euro (EU), UAE Dirham, Singapore Dollar, Indian Rupees (INR) and Malaysian Ringgit. In case you would like to avail our services by paying in currencies other than the ones mentioned here; you are welcome to do so.
• The exchange value of your chosen currency vis-à-vis the Australian Dollar will be calculated as per the prevalent exchange rate as validated by our payment gateway providers and other bona fide Monetary Regulation Bodies such as VISA, Master Card, Amex etc. The rate/amount after calculating the exchange rate displayed in your shopping cart/checkout page/invoice will be final in such cases.

Service Tax

• All amounts and cost of our various services displayed on the website are NOT inclusive of applicable taxes. Additional Service Tax of Eighteen Per cent (18%) will be charged on all transactions as per the Government Mandate. The charged tax will duly reflect on your invoice.

Payment Methods

• For the ease of our users, we use multiple payment gateways and online payment facilitators. You are free to use any of the payment options displayed on the website. To make payments by alternate means other than displayed on our website; such as Online Wallets, Peer to Peer payments, please contact our customer support through any available channel or email us athelp@myassignmetservices.com.

Partial Payments

• In case you make a partial payment against your assignment help service order , we are liable to submit only an incomplete draft of your assignment in the form of a screenshot; for your review. At this time you are required to make the full payment of your order. We are only liable to deliver the full scope of our academic help services once you have paid for the corresponding order in full.
• Partial Payments are accepted only on request of our clients and orders with pending partial payments will not be entertained for cancellation, revision or refund under any circumstances.
• If clients opt for partial payments, no additional discount offers would be applicable on the request. Furthermore, there would be an additional 10% service fee for converting the payment into a partial payment option.
• For the partial payment option, the instalments will be in two parts:
  • 75% minimum upfront payment to get the work started.
  • 25% balance payment once the 50% of the deadline is reached (can be paid after checking a draft).
• A balance payment link is shared with the client once the 50% of the deadline is reached, The clients are required to make the balance payment for the work to be resumed.
• If the clients fail to make the balance payment on time, the work would not be resumed. My Assignment Services would not be liable in case there is a delay in making the payment from the clients’ end which affects the delivery of the work.
• Partial payments are not applicable for:
  • Orders with a deadline of fewer than 72 hours.
  • Online exams and quizzes.

Requirement

• System should auto-generate the balance payment link once 50% of the deadline is reached for the client.

Duplicate Payment

• In case you have paid more than once for your order, kindly mail us the receipt of both transactions at help@myassignmentservices.com. We will confirm the same at our end and will refund the extra amount paid by you within 3-4 business days of approving your refund request.

Payment Failure

• In the event that you are not able to make your online payments on our website, we request you to share the screenshot of the error received by you at help@myassignmentservices.com. We will assess the issue and will try to immediately resolve the same to the best of our capabilities. We do not guarantee to resolve such issues as the causes for this could be multiple and beyond our control such as slow internet speed at your end, an outage at Bank Gateways, credit-related issues etc.

Payment Help Desk

• For any dispute or if a resolution is required regarding your online payments, please mail us your queries at help@myassignmentservices.com. You can also raise your payment related queries through your student portal login.
• We welcome your recommendations to add other payment options or for any improvements, you would like to see in our payment process. Please email us queries of this nature or any feedback about our payment process athelp@myassignmentservices.com. However, we do not guarantee replies to such emails or that your suggestions will be processed with success. You are requested to use this email id only to forward your suggestions and not for any queries.