• Internal Code :
  • Subject Code : 400193
  • University : Western Sydney University
  • Subject Name : Human services intervention strategies

Assessment 3 - Case Study of Jane

Table of Contents


Assessment plan 

Intervention Plan 

Evaluation of achieved outcomes 



In this paper, there is a brief description regarding the effective working of problem-solving/ task-centered model and its implementation in the real life case study of Jane. In this case, this model will help to critically evaluate the social, financial and psychological behavior of Jane in a quite effective way. There are four main points of this model, like understand the problem, devise a plan by effectively translating the activities, carry out a proper plan where provides a proper solution for it and then look back to critically evaluate the things.

Assessment plan

The case study is about mental health issues of Jane who is assessed by police and went to the emergency department escorted by police. She is a survivor of verbal abuse, physical assault during her marital life. The assault is given to her by her husband. Now she lives in a house with her daughter and boyfriend. She remains worried due to her financial problems, so, to overcome her anxiety she smokes marijuana and cigarette. At the time of assessment to the police, she presents herself to be slightly restricted and agitated in giving the response to the questions. She is representing less than the truth about her circumstances.

The problem solving and task-centered model helps to assess the case. This model shows the purpose of social work and develops strategies. The problem of Jane can be resolved by bring a psychological relief to her. The crisis intervention is the problem-solving practice, which helps in the treatment of her trauma. As she suffers from trauma so, the problems of remaining anxious about the financial condition can be resolved by adopting this. The sessions with the psychotherapists assist the victims in the treatment of trauma. The task-centered intervention help in drawing ideas from behavioral psychotherapies (Ronald, 2017).

The approaches to problem-solving of behavior are limited to a fixed time. The patient will be given treatment within a limited. Many challenges of the case are still hidden. The highly structured and focused approach to problem-solving can also be adopted. In the structured approach, the nature of this task-centered model is to understand the whole work to solve a problem. The treatment of psychologists and the surrounding environment plays an important role to overcome her depression.

The problems of Jane regarding financial condition and anxiety are also analyzed. The narrow focus on the problem is given, and service users can solve this problem with the help of external factors like she can seek help from the court. The target problem is not easy to assess due to the difference between the service provider and the service user. Different obligations, work views and identifications need to be fulfilled by her. Many hostile feelings come into the mind of Jane, which can be resolved by this model. 

Jane’s view about the financial problem is understood, and then the task practitioner search for the solution to the problem. In this case, the social worker plays an active role in resolving the problem. The problem is deeply resolved when Jane keeps the practice of problem-solving. The problem of anxiety and the financial problem can be resolved by a task-centered model, and it can build the capacities in her to take action in order to obtain the legal right of getting money for her daughter from her ex-husband (Adams, Dominelli, & Payne, 2002).

Intervention Plan

The behavioral intervention plan plays an important part in critically evaluate the current situation of Jane, who faced many problems in her previous life. In this case, the intervention plan plays an important part in order to critically evaluate the things and drive a conclusive outcome. In the current scenario, the first step to make an intervention plan is to critically evaluate the current situation of Jane which she faced in her life that directly impacts her mental health. The surrounding indeed has a great impact on the mind of a person. According to Jane’s story, she needs some attention and effective support to fulfill her all life’s problems. In a current situation, there is a major need to solve her financial problems that directly poke to use smokes, cigarettes and marijuana in order to calm down her nerves. The task-oriented approach should be used in order to critically evaluate her social circle and the major goal of these activities will be based on saving her from the tension causing factors (Doe, 2005). 

Being a socialist, there is a need to critically analyze the problems that are actually the psychological issues of Jane. All the points are clear that she wants a relaxation based environment, this step fulfills the first principle of mutual clarity with the service users. There is a major need for her to communicate with people in an effective way (Eldredge, et al., 2016). Like the previous life experience of Jane shows that she faced many bad incidents in her life that directly impact her mental health. According to the principle of task-centered approach, the basic problems of Jane are weak family relations, financial problems, excessive alcoholic usage, weak control of nerves and its related factors. According to the model, all the things are clear and show a clear picture that she has improper planning to handle her life.

Jane can resolve her social, financial and psychological issues in making a proper plan of all of her activities. Being a social activist, there is a suggestion that if she meets with people, then her confidence level will become enhanced and she became able to handle any situation boldly. In addition to this, there is a major need to get mental therapy from some psychologist. In order to resolve her financial issues, it is a major need to make some plan in a systematic way and made a proper plan regarding what she will do first. 

Evaluation of achieved outcomes

After critically evaluate the intervention plan in her current situation, it become clear that her social problems can be resolved through effective planning. The proposed intervention plan plays an important role to critically analyze Jane’s current position and drive an effective way to resolve her complex situation in a quite authentic way. All the frustration of a person is eliminated through these sessions. Further, by making social relations, a person gets engage in many social activities. Furthermore, the family relations of Jane must also be improved. The right to get financial assistance for her daughter is also obtained with the help of the court. It can resolve many problems of anxiety as well as of financial condition. The service provider those steps, which are for the betterment of her life. 

The task-centered practice promotes the collaboration between Jane and the social worker. She tells all the details of the problem with this collaboration. It also helps the social worker to evaluate the problem critically and suggest some solutions to her problems. In this collaboration, the social worker tends to be active, teach and advise certain instructions to her. Jane must accountable for implementing the instructions of the social worker. Jane will find those resources which help in solving her problems. Furthermore, many skills are developed which help in dealing with identified challenges. Many structural and systematic approaches in the intervention are promoted. It helps in ensuring the clarity of service provider and service user.

 The practice of providing the service occurs in the sequential form through the intervention framework. It helps the service user from the extreme of frustration and bewilderment. It also helps in minimizing the waste of money in smoking and encourage effective practice to use money in the right place. Most of the proponent says that social worker reviews and monitor the case through scientific research and the scientific method. This intervention plan based suggestion to Jane plays an important part to critically drive a proper solution to her in order to solve her life’s issues (Deeks, Higgins, Altman, & Group, 2019)


According to the above mentioned assessment and intervention plan, it becomes clear that problem-solving/ task-centered approach is the best approach to critically evaluate the current situation of Jane. According to the current situation of Jane, it becomes clear that she needs some moral and social support in order to solve her social issues. Being a social activist, it is the best approach to critically evaluate her situation and made a proper plan to solve social, psychological and financial problems.

The task-centered approach shows that there is a major need for her to create a social relation by starting some job so that the financial and other psychological problems can be resolved. These selected modules will help her to overcome her major and minor issues that motivate her not to perform illegal activities in her future life. According to the intervention plan of this module, her problem can be resolved if she controls her nerves, do some effective job, create a good relationship with her family and spend her life in a better way. This paper is informative to understand the practical implementation of the problem-solving model. 


Adams, R., Dominelli, L., & Payne, M. (2002). Task Centred Work. In Social Work: Themes, Issues & Critical Debates, 2nd edn. Basingstoke, Palgrave.

Deeks, J. J., Higgins, J. P., Altman, D. G., & Group, C. S. (2019). Analysing data and undertaking meta‐analyses. Cochrane handbook for systematic reviews of interventions, 241-284.

Doe, H. &. (2005). Problem-Solving Approaches: Focusing on Task-Centred Practice . In Healy, K, Social work theories in context : creating frameworks for practice=. Houndmills, Palgrave Macmillan .

Eldredge, L. K., Markham, C. M., Ruiter, R. A., Fernández, M. E., Kok, G., & Parcel, G. S. (2016). Planning health promotion programs: an intervention mapping approach. John Wiley & Sons.

Ronald, R. (2017). Task-Centered Practice. In Social Work Theory and Methods. Routledge.

Get It Done! Today

Applicable Time Zone is AEST [Sydney, NSW] (GMT+11)
Not Specific >5000
  • 1,212,718Orders

  • 4.9/5Rating

  • 5,063Experts


5 Stars to their Experts for my Assignment Assistance.

There experts have good understanding and knowledge of university guidelines. So, its better if you take their Assistance rather than doing the assignments on your own.

What you will benefit from their service -

I saved my Time (which I utilized for my exam studies) & Money, and my grades were HD (better than my last assignments done by me)

What you will lose using this service -

Absolutely nothing.

Unfortunately, i had only 36 hours to complete my assignment when I realized that it's better to focus on exams and pass this to some experts, and then I came across this website.

Kudos Guys!




  • 21 Step Quality Check
  • 2000+ Ph.D Experts
  • Live Expert Sessions
  • Dedicated App
  • Earn while you Learn with us
  • Confidentiality Agreement
  • Money Back Guarantee
  • Customer Feedback

Just Pay for your Assignment

  • Turnitin Report

  • Proofreading and Editing

    $9.00Per Page
  • Consultation with Expert

    $35.00Per Hour
  • Live Session 1-on-1

    $40.00Per 30 min.
  • Quality Check

  • Total

  • Let's Start

500 Words Free
on your assignment today

Browse across 1 Million Assignment Samples for Free

Explore MASS
Order Now

Request Callback

Tap to ChatGet instant assignment help

Get 500 Words FREE
Ask your Question
Need Assistance on your
existing assignment order?