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Business Communications

Executive Summary of Business Communications

The report demonstrates the resources names and the resources types to exemplify the resource preferences. The modern era carries the signature of illustrating new technology as the resources to continue effective business communication. The social media platform has a great contribution in business illustration. The report sheds light on the beneficial attributes of each selected resource in the context of demonstrating a proper business summary. The report focuses on the reliability tests to check the relevance of the resources to exemplify the selected topic. The proper resource selection helps to construct the successful topic annotation along with the authentic literature review.

Table of Content


Names of the resources

a) Why the resources are beneficial to the report

b) Demonstrate five reliability tests of each source


Reference list

1. Introduction to Business Communications

The rapid expansion of modern technology and information systems reflects the demonstration of social media platforms as an effective business communication source. Social media ensures an effective way of interactions to create and exchange ideas and information to solve critical business issues through a virtual network.

2. Names of The Resources

Business communication in the 21st Century includes the adaptation of social media as an important platform where a massive amount of business information can be shared. The exploration of social media sites reflects the increments of social media users from 2 billion in 2015 to 3.8 billion in 2020 (Mangan, 2017). The digital resources mitigate the business issues instantly and can collaborate with a huge number of businessmen in a single platform. The resource names are mentioned below.

Resources name

Resource 1: The social media at the workplace

Resource 2: The employee productivity measurement instruments based on the usages of social media

Resource 3: The agility improvement of the employees by illustrating the enterprise social media

Resource 4: Leveraging and managing work through Social Media

Resource 5: The creation of employee social media policies to develop modern workplace

3. Types of Resources

The implementation of a digital communication strategy develops the business arena of the organization to reach the targeted business destination. The digital resources become important assets of business communication. There mentioned the resource types of the selected resources.

Resource types

Preferences of the Resource types

Resource 1: Journal article

The online published articles help the businessmen to gather an in-depth business idea and formulate new information to exemplify the business plans (Mangan, 2017).

Resource 2: Journal article

Articles are the enriched form of information that implies the digital library (Mohamed et al.,2017).

Resource 3: Journal article

It increases the knowledge of the businessmen and it critically reviews the literature network sites (Cai et al., 2017). 

Resource 4: Website

The website demonstrates the resource sites that contribute to providing valuable business information for a specified topic (Shrm.org, 2020).

Resource 5: Newspaper

The authentic newspaper provides real-time context information to identify the core business ventures (Forbes.com, 2020).

4. a) Why the Resources Are Beneficial to The Report

Social media supports the inclination of digital resources with unique business communication strategies. The importance of the five resources reflects the implementation of Social media in the context of business communication. These are described below.

Resource 1: The author of resource 1 mentions the legal challenges faced by the businessmen to implement Social Media that helps them to develop a noteworthy business construct (Mangan, 2017).The legal challenges help the businessmen to develop their business policy to protect the online information through a trustworthy cloud interface.It describes the demonstration of social media for developing the business texture in the workplace.

Resource 2: The author of resource 2 mentions the improvement of human capital to invite successful business expansion through social media sites. It is beneficial to utilise human resources to magnify business expansion through the demonstration of Social media (Mohamed et al.,2017).

Resource 3: Agility develops critical decision-making processes through flexible adaptation and gathers the information and opinions for taking necessary actions (Cai et al., 2017). It helps in the proper information assessment to enlarge the business outputs. 

Resource 4: It described the common business application and developed business communication between employers and employees through Social Media. Resource 4 only encompasses the business communication in the context of exemplifying the business illustration in the operating field not covering the marketing demonstration (Shrm.org, 2020). This resource helps the businessmen to utilise the importance of managing works through Social media.

Resource 5: It mentions the authentic sets of social media policies for the employees to uplift the business quality. The social media policies simply encompass the communication conduction via the internet or websites between the employees and their organisation. The social media policy develops the online images and reputation of the business (Forbes.com, 2020). It helps to collaborate and encourage the employees to stay engaged with their opinion sharing through an online network.

b) Demonstrate Five Reliability Tests of Each Source

The reliability tests encompass the selection criteria of each source to test the validity of the selected resources. It holds both the quality as well as the quantity of the selected resources to exemplify the social media importance in business communication. The reliability tests of each resource are described below.




Internal consistency

Parallel forms

Split-Half reliability


Resource 1






The resource article has high relevance with the preferences of social media in the context of preserving the business values (Mangan, 2017).

Resource 2






The resource article is highly relevant in this context to describe the authentic observation and ratings regarding the identical context (Mohamed et al.,2017).

Resource 3






The resource is highly relevant to this context for measuring the business optimised variables through Social media (Cai et al., 2017).

Resource 4






The resource is moderately relevant to this context as it covers the operating texture of business communication only (Shrm.org, 2020).

Resource 5






The resource is highly relevant as it describes the activation of the social media policies to develop the entire business chain through the continuous engagement of the employees with the organisational welfare (Forbes.com, 2020).

5. Conclusion on Business Communications

Social Media has a versatile context to provide authentic sources of business communication to enhance the entire business values. The report focuses on the beneficial attributes of the selected resources that describe the significance of Social Media for business uplifting. The resource reliability tests help to prove the authenticity of the selected journal articles, website, and newspaper.

Reference List for Business Communications

Cai, Z., Huang, Q., Liu, H., & Wang, X. (2018). Improving the agility of employees through enterprise social media: The mediating role of psychological conditions. International Journal of Information Management, 38(1), 52-63. Retrieved on 5th May, 2020, from: https://www.sciencedirect.com/science/article/pii/S0268401216306338

Forbes.com, 2020.“The Modern Workplace: Tips For Creating An Employee Social Media Policy”, Retrieved on 5th May, 2020, from: https://www.forbes.com/sites/forbesagencycouncil/2020/04/17/the-modern-workplace-tips-for-creating-an-employee-social-media-policy/

Mangan, D. (2017). Social media in the workplace.In The Legal Challenges of Social Media.Edward Elgar Publishing. Retrieved on 5th May, 2020, from: https://www.elgaronline.com/view/edcoll/9781785364501/9781785364501.00024.xml

Mohamed, S., Sidek, S., Kudus, N., Hassan, M. A., &Izharrudin, S. Z. (2017). THE INSTRUMENT USED IN MEASURING EMPLOYEE PRODUCTIVITY BASED ON SOCIAL MEDIA USAGE: A REVIEW. Journal of Human Capital Development (JHCD), 10(1), 81-100. Retrieved on 5th May, 2020, from: http://journal.utem.edu.my/index.php/jhcd/article/view/2760

Shrm.org, 2020.“Managing and Leveraging Workplace Use of Social Media”, Retrieved on 5th May, 2020, from: https://www.shrm.org/resourcesandtools/tools-and-samples/toolkits/pages/managingsocialmedia.aspx

Remember, at the center of any academic work, lies clarity and evidence. Should you need further assistance, do look up to our Business Communications Assignment Help

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