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Apple Inc. is an American information technology company, and its HQ is in Cupertino, California. The company develops, design, and distribute its electronic, computer software and other services across the world. Apple has different hardware and software products such as I-Pad, Mac-person computer, smartwatches, I- phones, I-tunes, Mac-OS, and others. The company was formed by Ronald Wayne, Steve Jobs, and Steve Wozniak in 1976. Tim Cook is the CEO of the company (Apple, 2020). The objective of the report is to analyses, CB and advertisement strategies of the company.
To achieve its goals Apple keeps its research on its customers and gathers the information of their needs and wants. With the help of the information, they fill the gap, and full fill the demands of their customers. The entire product line of the company is based on its loyal customer that returns to the brand repeatedly (Ahn & Thomas, 2020).
The company branding strategy focuses on the emotions. It includes lifestyle, fancy, freedom, innovation; desire hopes dream and ambitions, and power-to-the-people through technology (Swanminathan, et al. 2020). Apple is now outlining themself more roughly than simply being a Smart devices company. They mixed its digital contented services i.e. Apple-Music, I-Tunes, I-Book and App -Store to be an important part of the assessment intention to device owners, and with I-Cloud and Siri in the device background. Apple is making many services and functionality for the ease of their consumers and allows its users or consumers to access its devices on their desk, lap, fingertips or wrist. Moreover, this strategy makes this brand unique from other tech giants and thus increases brand awareness and loyalty among its customers.
Products Apple products are innovative they design their product after the deep research of their customers’ needs and wants. It includes products like I-phone, I-pad, Apple-TV and others (Apple,2020). |
Promotion They use commercial and other ads services for its promotion and it focuses on how their products and services differ from their competitors. |
Price Premium pricing is used by the company because of its innovation and technology in the product. |
Place They have strict guidelines to sells its products. Apple authorize certain stores to sell their products, such as Apple store, Online stores and authorized telecom firms (Voelcker & Baker,2020). |
Segmentation targeting and positioning play a vital role in the core marketing strategy of Apple. Segmentation encompasses separating the inhabitants into different groups according to their individualities, while targeting, involve in electing specific groups identified during the segmentation to sell its products (Diderich, 2020). Further, positioning refers to the selection of the most suitable marketing mix for the target consumer segment.
Apple being a multinational information technology company, that has position themself, as a premium brand that offers products and services with advanced technology and abilities than its competitors. It targets the consumers who are keen to pay for advanced technology, and services with unique design, competences, and functions.
Segmentation |
Segmentation criteria |
Target segment of Apple |
|||
Products or Device: I-Phone, I-Pad, Mac, I-Pod |
Services: I-Tunes Store, Mac App-Store, I-Cloud, apple-pay, |
O.S and Software: I-OS, OSX, I-Life, I -Work |
Accessories: Television, smart-watch and other accessories. |
||
Geographical |
Area |
Worldwide |
Worldwide |
Worldwide |
Worldwide |
Density |
Metropolitan/Urban |
Metropolitan/Urban |
Metropolitan/Urban |
Metropolitan/Urban |
|
Demographic |
Age |
18 – 40 |
20 – 35 |
18 – 60 |
18 – 55 |
Gender |
All Gender |
All Gender |
All Gender |
All Gender |
|
Life-cycle stage |
Students Single, Married Couples |
Students Single, Married Couples |
Students Single, Married Couples |
Students Single, Married Couples |
|
Revenue/Income |
Moderate |
more income |
more income |
more income |
|
Profession |
Experts, administrators, executives and students |
Students Authorities, supervisors, administrators |
directors Students Authorities, supervisors, administrators |
Experts, administrators |
|
Behavioural |
Faithfulness Of customer |
High and switches to same |
High and switches to same |
High and switches to same |
High and switches to same |
Benefits wanted |
Intelligence of accomplishment and belonging Creativity Swiftness of service, progressive features and capabilities. |
Service speed and Competence |
Competence and Excellence service |
Regeneration Creativity |
|
Character |
Strong-minded and aspiring |
Strong-minded and aspiring |
Strong-minded and aspiring |
Strong-minded and aspiring |
|
Consumer status |
Budding, expert |
Budding, expert |
Budding, expert |
Budding, expert |
|
Psychographic |
Upbringing/ community |
Mid /Higher |
Mid /Higher |
Mid /Higher |
Mid /Higher |
As the Apple operates in IT Industry it needs a lot of creativity and innovation.
The company should also target low-income groups to increase their revenue.
The campaign of the products should be clear and specific as a result it does not lose its effectiveness with time.
Ahn, J., & Thomas, T. K. (2020). The role of customers’ perceived values of integrated resort brands in destination. Journal of Destination Marketing & Management, 15, 100403.
Apple. (2020). About us. Retrieved from https://www.apple.com/
Diderich, C. (2020). Revisiting the Business Model Canvas as a Common Language. In Design Thinking for Strategy (pp. 29-45). Springer, Cham.
Swaminathan, V., Sorescu, A., Steenkamp, J. B. E., O’Guinn, T. C. G., & Schmitt, B. (2020). Branding in a hyperconnected world: Refocusing theories and rethinking boundaries. Journal of Marketing, 84(2), 24-46.
Voelcker, S., & Baker, D. (2020). Why There Is No Antitrust Case against Apple's App Store: A Response to Geradin & Katsifis. Available at SSRN 3660896.
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