The role of a Technical Support expert within an organization is to offer help and maintenance to the new systems. It is highly essential to take the advice of support specialists to enhance the functions of the project. Depending on how large the corporation is, the work of a technological Support expert may span over numerous areas of proficiency or just one (Kartini et al 2016). For instance, some corporation hires technological Support expert to work on both computers and transferable devices, while some others may want their workers to tend to all type of requirements. The utilization of expertise and dedicated equipment is becoming all the more necessary for the corporation; so, it is essential to have an expert among their staff. They require someone who can secure and provide proper preservation to all the devices concerned in the everyday activities of the corporation.
The idea and concept of the online platform help in improving existing sales of the business (Bock and George 2017). With the help of new features, the company can improve the business most effectively. The company must focus on conducting market research to collect information about the preferences and needs of the customers. Also, the idea of improving the eCommerce platform may provide a competitive advantage to the company.
In order to improve the success rate of project, it is highly essential to identify the issues that may affect the profitability of the innovative project. In this innovative idea lack of skill of human resource was one of the major factors that may affect the overall project. However, proper training was given to the sales and marketing team so that can understand the new concepts and features of the new online platform. In addition, it was also difficult to gain the support of top management as they already have a ecommerce platform for their products. Furthermore, all the issues are responsible for increasing the overall time frame of the development of new system.
To be successful, Toyota must differentiate itself from competitors to appeal to customers in the online marketplace. To do this, Toyota will utilize its practice of personalizing its online platform in the most effective manner (Sobakinova et al 2019). The analyses revealed that the new concept is highly effective as most of the competitors are not focusing on improving their online channels. The idea is to improve the existing eCommerce platform of the organization. The feasibility plan shows that the company will use effective marketing strategies to inform the customers about offers and discounts. There are several resource and material that required to implement the new idea like marketing personnel, technically qualified workforce, and well-designed website.
Bock, A.J. and George, G., 2017. The business model book: Design, build and adapt business ideas that drive business growth. Pearson UK.
Kartini, I., Uematsu, Y., Zuliahani Ahmad, U.M.U.P., Muthusamy, M.D.K., Singari, R.M., Kreiner, J., Kakiuchi, T., Tang, G., KIM, J., Kamal, K.D.M.A. and Hussein, M., 2016. Techical Committees.
Sobakinova, D., Zhou, Y. and Aureaar, K.A.A., 2019, July. Self-efficacy, Opportunity Recognition and Business Ideas. In Proceedings of the 2019 10th International Conference on E-business, Management and Economics (pp. 51-56).
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