Marketing is referred to as an activity or process to develop, interact, deliver, and exchange offerings to provide value for stakeholders. Major functions of marketing are based on financing, distribution, promotion, market information management, selling, pricing, and product management. These functions are explained below:
Buying behaviour models are based on the consumer's purchase decisions. It is a major concept in modern marketing that helps to analyze consumer behaviour. The learning model, economic model, sociological model, and psychoanalytic models are major buying behaviour models that can help to analyze the purchase decisions of the consumers.
The VALS segmentation system
VALS segmentation system is based on "Values and Lifestyles" that are used for market segmentation for the psychographic analysis of the consumers.
Customer Relationship Management
Customer relationship management is known as an approach that focuses on the management of the interaction between a company and its customers.
Buying the decision-making process
It is a decision-making process that emphasis on the identification of the consumer needs, information search, analysis of different alternatives, buying decision of the consumer, and after purchase behaviour.
Steps in Forecasting
The major steps in forecasting are:
Environmental Analysis
Environmental analysis is used to recognize the internal and external forces that can impact the performance of the organization.
Micro-environment factors are known as internal factors that impact the business decisions with its immediate area of operation. The performance of the organization is based on the micro-environment factors. These factors impact marketing with strategic needs. Major micro-environment factors impacting marketing are:
Consumerism is considered as the promotion and protection of the consumer’s interest. It is based on the idea of economic and social order to enhance the consumption of goods and services for the desired goal. Through a defined social force, consumer interests are protected by the government through organized consumer pressure on the operations of the business. It aims at the significant measures taken by the government to protect the rights of consumers and focus on several issues such as restrictive trade practices, marketing malpractices, and misleading information.
Consumerism protects the interest of consumers by providing the necessary strengths to the customers and attains satisfaction for a healthy economy. Major four rights of consumers are provided by this concept which is accurate information regarding products and services, the safety of products, choice of different products and services, and voice to ask for the products. The government of a country establishes distinguished laws and regulations to support the concept of consumerism and provide the necessary rights to the consumers to deal with the issues of consumers. Consumer Protection Act, 1986 protects the rights and interests of consumers in the society including their physical safety and quality based consumer goods. Basic rights of consumers are:
These rights maintain the consumer's interest and promote consumer-oriented programs to benefits consumers with good quality products.
Methods of Sales Forecasting
Mystery shopping
Mystery shopping is referred to as a process where an individual visits a location such as a restaurant, bank branch, or retail store to analyze the quality of consumer experience.
Business Markets and buying behaviour
Business markets involve several consumer markets that meet the demand and needs of the individuals through their buying behaviour.
What is Market Segmentation
Market segmentation is considered as a process of distributing potential consumers in different segments or groups as per their attributes.
Limitations of marketing research
Remember, at the center of any academic work, lies clarity and evidence. Should you need further assistance, do look up to our Marketing Management Assignment Help
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