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Communication is considered to be one of the important skills in the workplace as they help to exchange the thought process or idea with other individuals. The interpersonal communication helps one individual to present their thought and idea by utilizing the skills to improve the understanding of the other individual. Interpersonal communication exploits both verbal and non-verbal mode of communication which help to improve two-way communication. Some of the interpersonal skills that are important to improve interpersonal communication include critical thinking, active listening, assertiveness and problem-solving. These skills are necessary to process the topic frame the though in the right communication manner to convey them in a right way (Singh, 2014). Interpersonal communication skill of the feedback is important to rightly convey the evaluated information concerning individual performance. Interpersonal communication help to improve the stress and lower satisfaction associated with the poor feedback by improving the constructing thinking of the individual to improve the performance concerning the feedback. The interpersonal communication skill for feedback improves the guidance for the other individual to understand and improve the performance to justify your professional role (Sommer & Kulkarni, 2012). Interpersonal communication is considered to be important while working in the organization as it helps to improve the team coordination that will improve the performance. The collaboration is also improved by the interpersonal communication due to better exchange of the thought which will improve the work to be focused on the collaborative goal. The interpersonal communication skills for feedback help to motivate the individual to improve practise that is important for the quality work. Organizational productivity also increased due to the supportive culture that is necessary to improve individual participation in working to deliver the best quality of work. The advantages associated with interpersonal communication directly increase its utilization in the organization to improve the culture that will increase the profit of the organization (Hutagalung, 2017).
Hutagalung, I. (2017). The function of interpersonal communication in conflict management organization. SHS Web of Conferences, 33, 1-5. DOI:10.1051/shsconf/20173300009
Singh, A. (2014). Role of interpersonal communication in organizational effectiveness. International Journal of Research in Management & Business Studies, 1, 36-39.
Sommer, K. L. & Kulkarni, M. (2012). Does constructive performance feedback improve citizenship intentions and job satisfaction? The roles of perceived opportunities for advancement, respect, and mood. Human Resource Development Quarterly, 23(2), 177–201. DOI:10.1002/hrdq.21132
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