National Aboriginal Community Controlled Health Organisation (NACCHO) is one of the national leadership bodies of the aboriginal and Torres people in Australia (Califf, 2016). The organisation aims to deliver the best advice and guidance to the government of Australia in terms of policy and budget for the aboriginal people. The organisation also advocates for the development of community health solutions which directly contribute to the improvement of health care services for the aboriginal people in Australia. The organisation represents its members as the Aboriginal Community Controlled Health Organisation (ACHHO). It operates around 300 clinics across Australia which delivers the quality of services along with cultural component to the aboriginal Taurus strait islander people in Australia.
The organisation is operative by the local communities of aboriginal Torres people. It also deliver a wide range of services to the people such as it provides multifunctional primary services, clinical care for 24 hours, emergency care etc. The organisation provides the best services to the aboriginal people by engaging them with mainstream health services. It is considered as the intermediate between the aboriginal people and the healthcare associations (Chang, 2018). The organisation central effort is to build aboriginal community’s remote control health services. The organisation focuses on prevention and early intervention in order to assess them with better health services.
Aboriginal community-controlled Health Organisation delivers holistic, culture operative and comprehensive health care to the Aboriginal Torres people.
The organisation states that it is the legal right for every individual to live a healthy and safe life with a strong connection to the community. The organisation believes that lack of cultural environment in the health care services leads to discomfort in treatment process for the aboriginal people. The model of ACHHO is to deliver the services by keeping the philosophy of cultural safety and holistic view of health.
Organization plays a significant role in training the medical workforce and improving the health services for aboriginal people (Eriksson & Eriksson, 2017). The organisation considered that lack of cultural safety leads to various behaviour problems in the recruitment and retention of aboriginal Torres people.
The organisation also focuses on delivering standard services to the aboriginal people and train the staff by providing appropriate resources. The organisation aims to deliver the best services to the aboriginal people.
The organisation works with various stakeholders that are government and non-government official parties in order to deliver services to the aboriginal people. The training of the staff is conducted by the members of the organisation as well as the expert who are highly trained by other associations. As the development in the technology also impacts the clinical healthcare facilities therefore organisation add all the necessary advanced technology in the practice.
Organisation actively engages with the stakeholders and promotes healthcare services and the importance of healthcare to aboriginal people of Australia. The organisation continuously improving its professional's development and meet all the needs and demand of the employees (Lawrence et al., 2018). The organisation deliver all the necessary support and other services to the aboriginal people and make them aware of the health care services that they needs to be undertaken. The organisation also hires aboriginal people as this gives various job opportunities to them.
Safety is one of the concepts which emerged as an important approach in the practice of healthcare. This cultural safety practices include various actions that recognise and advice that the cultural identity of the patients which made their needs expectation from the administrations. It is very important to add cultural safety and culture respect to deliver the best health care services as it is a human right for every individual to have treatment of his or her choice. It is noted that there are various researches conducted which proved that there is a direct link between the positive health care recoveries and cultural safety (Smith, 2017). Cultural safe practices are very important for the aboriginal people of Australia as there is a large gap between the healthcare facilities deliver to aboriginal people and non-aboriginal people.
However, there are various misconceptions about the services that provided cultural practices. According to some researcher, cultural safety promotes the culture and tradition attained by some people while some other thinks that it’s really helpful for the development of healthcare facilities in remote areas. Cultural safety environment not only reflects on cultural beliefs but also gives a respectful communication understanding between the patient and the nurses (Lock, 2019). Develop trust among the patient and the hospital services it avoids the stereotypical barriers which is a really big problem for healthcare services.
Communication plays a very important role in health care services as it is considered as an integral part of the management. Effective communication between the patient and the doctors not only delivers the best services to the patient but also build trust between the patient and the doctor. Good communication develops when the patient and the nurses have a good relationship which will only develop when cultural safety is considered as the priority. In case, if a person belongs to an aboriginal society then it difficult for him to adjust in a very different environment (Wall, 2018).
At that point of time communication plays a very important role. Communication is the only key to understand the needs and requirements (Smith, 2017). Culturally component health care helps to create good communication between the aboriginal and the nurses. Effective communication in the provision of a culturally safe environment as it is very important because it helps to be aware of patient’s attributes, beliefs and behaviours that may improve their access to health. It helps nurses and doctors to gather important information about the patient which helps them to recover patient as soon as possible.
There is a direct link between health literacy and effective communication. Health literacy refers to the person ability to understand the health information related to their health and act on it (Christensen, 2016). Health literacy is very important to understand the health issues that a person has and the measures that need to be taken to eradicate that health issue. Therefore, it is very important to have high health literacy rate in any country. The health literacy and effective communication have a direct link because if communication is understandable between the patient and doctor and it becomes very easy for both of them to understand the health issue (Usher, Mills, West, & Power, 2017).
Effective communication not only helps the patient to understand the problem but it also motivates them to be courageous in order to deal with the health issue. In the present situation, the literacy rate of Australia is quietly high but the literacy rate of aboriginal people is so low therefore effective communication is very important in order to make them understand the health issue that they are facing. However, cultural safety plays an important role at this point in order to maintain a good relationship between patient and doctor.
The disparity among the aboriginal peoples and non-aboriginal people in terms of accessing healthcare services is low. The external factors such as media help to contribute by promoting cultural safe practices in the healthcare services (Riggs et al., 2017). Media not only helps to spread important information all over the world which inspires every healthcare service to provide a culturally safe environment to the patient. However, various factors impact on the cultural safety of the organisation. Cultural practices in the healthcare aids patient to assess best services and recover in minimal time as per their condition.
Media is one of the platforms that not only targets a specific audience but it also helps to target all range of demographic. The media is the strongest platform that helps to spread important news to the target audience of the organisation. Aboriginal Community Control Health Services target aboriginal people in order to deliver the best health care services. Media plays a very important role in order to deliver this particular information to the target audience of the organisation. It helps aboriginal people to view the benefits that the government and non-government parties are willing to provide them. It also helps them to know the benefits of healthy living which can enhance their living standard (Wall, 2018). Therefore media plays a very important role for the organisation in order to contribute to improving health outcomes.
There are various sectors which exist as a barrier for the organisation in order to deliver the best services to the target audience. For example, Aboriginal Community Controlled Health Services have barriers which creates problem in delivering services to the aboriginal people such as lack of support from aboriginal people and other associations (Brown, Middleton, Fereday & Pincombe, 2016). The gap between the healthcare services provided by the government to non-aboriginal people and aboriginal people is very different. Therefore in order to meet the standards and deliver same quality of services. Apart from this lack of support from aboriginal people is the biggest barrier and which is decreasing slowly due to organisation engagement with aboriginal people (Rand, Sheppard, Jamal, & Kewayosh, 2019). Apart from this, the organisation is adopting different technologies which help the organisation to deliver the best services to the target audience.
Brown, A. E., Middleton, P. F., Fereday, J. A., & Pincombe, J. I. (2016). Cultural safety and midwifery care for Aboriginal women–a phenomenological study. Women and Birth, 29(2), 196-202.
Califf, R. M. (2016). Silver Spring, MD 20093 RE: "Voluntary Sodium Reduction Goals: Target Mean and Upper Bound Concentrations for Sodium in Commercially Processed, Packaged, and Prepared Foods” Dear Commissioner Califf: The National Association of County and City Health Officials (NACCHO) appreciates the.
Chang, A. (2018). Impact of the NACCHO Retail Program Standards Mentorship Program on Retail Food Regulatory Programs. Journal of Public Health Management and Practice, 24(1), 90-92.
Christensen, J. (2016). Indigenous housing and health in the Canadian North: Revisiting cultural safety. Health & place, 40, 83-90.
Eriksson, C., & Eriksson, L. (2017). Inequities in health care: lessons from New Zealand: A qualitative interview study about the cultural safety theory.
Lawrence, C., Smalls, J., Pedigao, A., Uddin, M., Williams, J., & Booan, K. (2018). Peruvian immersion course teaches cultural competence. Nursing2019, 48(6), 13-14.
Lock, M. J. (2019). The Proposed AHPRA Definition of Cultural Safety–A Significant Moment for Empowering Cultural Voice. Committix Pty, Ltd, Newcastle.
Rand, M., Sheppard, A. J., Jamal, S., & Kewayosh, A. (2019). Evaluation of the Indigenous relationship and cultural safety courses among a sample of Indigenous services Canada nurses. International Journal of Indigenous Health, 14(1), 29-41.
Riggs, E., Muyeen, S., Brown, S., Dawson, W., Petschel, P., Tardiff, W., ... & Yelland, J. (2017). Cultural safety and belonging for refugee background women attending group pregnancy care: an Australian qualitative study. Birth, 44(2), 145-152.
Smith, L. S. (2017). Cultural competence: A guide for nursing students. Nursing2019, 47(10), 18-20.
Usher, K., Mills, J., West, R., & Power, T. (2017). Cultural safety in nursing and midwifery. Contexts of Nursing: An Introduction, 337.
Wall, A. (2018). NACCHO conference. ANZCA Bulletin, 26(4), 25.
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