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  • Subject Name : International Business

International Business Assignment

  1. List the job roles/titles required for new business.

Job role 1.

Post Sales Manager

Job role 2.

International Operations Co-ordinator

Job role 3.

Data Entry Operations Manager

  1. Summary position descriptions: Write a few sentences describing what each of these job roles will do.

Job role 1.

The Post Sales Manager position requires efficient contribution of the candidate to maintain professional and technical sales knowledge by optimum management and maintenance of profitable sales volume and economic indicators, handling of the order fulfillment and after-sales services including the complaints, redressals, relationships management and support, etc. towards closing the sales with customer. The position for Post Sales Manager includes creating and implementing the sales plan that best suits the requirements and expectancies of the organizational profitability.

Job role 2.

The Operations Co-ordinator position is responsible for end-to-end management and backing up the international business operations by keeping in view the fiscal aims and targets, and inventory operations processing by coordination of activities involved in the inventory and order processing activities to check the operational accuracy by proper follow up of the operation management layout. In addition to this, the Operations Co-ordinator must focus on ensuring the flow of international operations as well as domestic flow of operations by scheduling and arranging the task activities of multi-departmental forces and their execution with arousal of lowest possible elapsed time.

Job role 3.

Data Entry Operations Managerial position is accountable for preparation, compliation, organization, and managing the data and information of each order processed and keeping managed the data entries of the process in accessible ways. In addition to this, the Data Entry Operator is responsible for the complete transaction of high-volume data using word processing, databases, and recorders. The Data Entry Operations Manager must also ensure to maintain a standard and proper filing system for management of confidentiality of customer information, performing regular backups of the filing to ensure data preservation and upload it as an electronic filing system on a regular basis. 

  1. Candidate profiles: Write short notes on the type of candidates that would successfully fill these roles

Job role 1.

Experience

A minimum of 5-10 years of expertise in the similar field or position.

Qualifications

MBA in Marketing and Sales, BE, Btech, or any other relevant education qualification with a reputed score.

Personal attributes

The Post Sales Manager position candidate must inherit the sound communciation and manageemnt skills of decision-making and problem solving capacities, event management proficiency, good interpersonal communication. Along with this, good conduct on effective budget development, sales data analysis skills, presentation skills, etc. would be appreciable.

Job role 2.

Experience

A minimum of 2-4 years of expertise in either Operations Management or other relevant field.

Qualifications

MBA or any other relevant qualification such as PGDM, BE, etc. with more than 70% in the respective educational experience along with the professional experience so far.

Personal attributes

The International Operations Manager must comply to inhibit and reflect the personal skills and attributes of management and behavior like good management attributes, critical thinking and planning, international communication management, knowledge of international languages and culture, good administrative skills, etc. 

Job role 3.

Experience

The Data Entry Operation Management position requires candidate with a minimum expertise of 1-3 years in the similar domain.

Qualifications

BE, Btech, or any relevant Computer or Data Science degree with atleast first division grades.

Personal attributes

The Data Entry Operations Manager must imply personal skills and attributes relating to the management and professional areas of expertise such as sound knowledg of computer and programming activities, critical thinking and analytics, strong written and verbal communication skills, multitasking, etc.

  1. Recruitment plan

Advertising

The recruitment has been assumed to processed by use of digital job search portals such as Linkedin and Indeed. In addition to this, the traditional modes of newspaper advertising is also aimed.

Interviews

Interviews for the position of Post Sales Manager and International Operations Manager will constitute for an in-depth interviews, face-to-face, and structured form of interview. Whereas, the interview process for Data Entry Operations Manager is assumed to be carried by addition of Technical Interview process followed by the general layout of interview.

Timescales

For the interview of the former two positions, the 2 hour timescale has been adequately decided and defined. For the latter position, the interview timescale uses 1 hour. Overall recruitment process is scaled on a timeframe for 2 weeks.

Appointment

The three decided or framed recruitment positions involves a full-time appointment.

  1. Training plan: What training will your new recruits require and how will you provide this? Includes timescales.

Job role 1.

The job position of Post Sales Manager incorporates the need for basic training of company's operational layout.

Job roles 2.

The International Operations Manager must be trained for order processing, international relationship and communication training, and operations scheduling and teamwork.

Job roles 3.

Training for the Data Entry Operations Manager seeks to incorporate the general computer and programming training along with the advanced training of company's softwares and application utilities.

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