• Internal Code :
  • Subject Code : BUSM1281
  • University :
  • Subject Name : Business Management

Knowledge Transfer Management Assessment Answer


Knowledge transfer is defined as a process of sharing knowledge, skills and behavior by experienced employees to their subordinates. In todays world, knowledge transfer has become an important aspect in business especially to learn through experience. It is mainly to capture the knowledge and ideas of baby bloom employees of the organization and work patterns so that newer employees can be equally efficient as them. The organizations have a separate training department that is involved in developing and managing knowledge transfer activities. They create knowledge repositories to retrieve useful information whenever required. (Mohamad, Noor and Hussin, 2017). Team training and peer to peer interaction or discussions are the most common ways of knowledge transfer. Other methods include mentorship, forums, blog posting, newsletters, etc. However, organizations face the absence of an adequate plan of knowledge transfer mainly due to limited resources and employee cooperation.

Challenges to knowledge transfer

Onboarding could be a crucial method for organizations to teach employees concerning their business and culture, and to make sure that they conform quickly to their new roles. An employee’s onboarding expertise can form their perception of the company, and might ultimately have an effect on their call to remain or to look for employment elsewhere. while not an economical onboarding strategy, organizations might be provision disengagement and turnover. With the inflow of young and various workers connection the workforce, several business environments are evolving to incorporate new technologies and training methodologies that will charm to the present audience. Since onboarding is that the employee’s first glimpse into a company’s culture and business processes, the type of tools used throughout the onboarding program is important for engaging and holding new workers. The importance of onboarding has been established in each academic and company settings. On the opposite hand, knowledge transfer could be a comparatively new term within the training and Development space. for several firms, knowledge transfer is turning into increasingly important, particularly considering the massive population of Baby Boomers moving toward retirement. For firms that are getting ready for this mass exodus, many are struggling with a way to effectively transfer the knowledge and skills that ‘Boomers’ possess to the workers WHO can eventually replace them. once asked to rate the effectiveness of their training organization at transferring such knowledge, only 39% said that their training organizations were effective. With a majority of learning leaders stating that their training organizations are ineffective at knowledge transfer, there are several factors that ought to be explored to see areas for improvement.

(Seweryn, 2014) Learning leaders were asked to outline that practices and tools they presently use as a part of their knowledge transfer strategy. whereas cited because the commonest follow for knowledge transfer, work shadowing needs AN overlap of recent and senior workers in the geographic point. sadly, this might not be AN possibility for some companies; if workers leave dead, or if the corporate is unwilling to fund this kind of job overlap, learning leaders are forced to use different knowledge transfer practices which will be less effective. Overall, learning leaders from effective organizations report employing tools as part of their knowledge transfer strategy more usually than those from ineffective organizations. additionally, learning leaders from effective organizations describe victimization training and mentor networks close to double as usually as those from ineffective ones.

Turnover is taken into account a key indicator of worker engagement. Decreased worker engagement is driven by ineffective onboarding and knowledge transfer practices. additionally, those employees WHO attempt to leave the corporate could also be taking a portion of the company’s knowledge pool together with them. Learning leaders aren't naïve to the prices of turnover, regardless of whether or not they are associated with monetary expenses or worker engagement. an efficient onboarding strategy won't solely prepare workers for his or her new role among the corporate, but will also provide them a transparent image of the business – and hopefully their place among it. Many of the challenges that learning leaders rumored with onboarding are in keeping with a lot of mature training programs.

Therefore, the simplest practices concentrate on guaranteeing support and consistency across the enterprise, and assessing the effectiveness of onboarding programs. the simplest onboarding programs can outline business and training goals, and develop a framework for everybody concerned to follow. In addition, learning leaders unceasingly stress the importance of garnering leadership support, together with the involvement of departmental and practical teams, throughout every section of training. This guarantees that training is comprehensive, and that it enhances every space of the business. Training programs or mentor networks may be enforced to supplement onboarding or knowledge transfer programs. In comparison to onboarding programs, learning leaders cite a variety of challenges for knowledge transfer that signify comparatively new programs. the best challenge for each effective and ineffective organizations is that the lack of a formalized knowledge transfer approach. several organizations are realizing the importance of developing and implementing a formalized knowledge transfer strategy.

Practices of knowledge transfer:

In doing thus, training organizations can probably see improvement in the amount of resources allotted to knowledge transfer, along with raised collaboration, consistency, and potency across departments and roles. (Seweryn, 2014) To additional improve knowledge transfer processes, learning leaders counsel facilitating peer-to-peer and team training, which includes work shadowing and training, among different practices. Innovation has achieved an adjustment in learning styles. While the person born after WWII age is regularly increasingly familiar with customary, home based learning and referencing printed guidance manuals, innovation based methodology. Similarly that we have turned out to be familiar with look to YouTube for guidance when we have to fix something, millenials support utilizing their telephone or tablet to get to recordings, giving the knowledge they need when they need it. This is the place the virtual classsroom comes in. It involves groups from over the globe going on the web for intuitive sessions with coaches and associates. Colleges have been utilizing virtual study halls for some time, yet in the recent years, helped by advances in IT, they have turned out to be quicker and all the more dominant, consequently increasing across the board acknowledgment and use.

The capacity to impart learning and experience to partners, paying little respect to their land area, speaks to an extraordinary reserve funds on movement time and cost. The achievement of an information exchange plan will appear to be unique for each association since objectives will change for each arrangement dependent on an organization's industry and requirements. One association might total an information exchange program on the grounds that a lion's share of their workforce will resign in the following five years. (Hitchin, 2017)

Another gathering might begin a temporary position program and need to accumulate knowledge on required section level undertakings in every division and complete and onboarding parcel for new understudies. Assessing and estimating learning exchange against objectives laid out, will rapidly recognize holes in the system and take into account a move in the arrangement pushing ahead. Learning exchange is no simple assignment and isn't something finished medium-term, however with watchful readiness and clear objectives, can be practiced and set your association up for progress for the long term.In an association express information at the dimension of the individual advisor may not fundamentally give a huge focused edge because of the way that different experts can likewise advantage from that dormant learning to contribute viably towards the primary concern of the association. Along these lines, supporting specialists' aptitudes to deliver exceptional learning might be more productive than supporting an expansive gathering of individuals that may include more assets and may not continuously make one of a kind outcomes.

The troubles associations have in dealing with their everyday activities, begins and finishes with this issue. The facts demonstrate that past the records of past encounters and the rules for the task being referred to, another and unrepeatable way is attempted that is preposterous to expect to anticipate, however the exercises learned enable the group to think about and break down the conceivable situations, just as Learn from past circumstances that made it hard to accomplish the ideal outcomes.

Unfortunately, the unrepeatable normal for the undertakings involves the use of these exercises, which are regularly exchanged through the individual experience of a colleague. Regardless of whether you have an undertaking group with all the vital abilities to convey an aftereffect of adequate quality, it is conceivable that there are skills that are hard to recognize, particularly concerning the gathered involvement, the Know-how of the organization and, on account of

activities abroad, the multicultural measurement. Added to this is the way that whoever does the arranging will never be a specialist in all the specialized viewpoints that must be secured, which may neglect to coordinate the prerequisites with the specialized limit of the group. For this situation, significantly exchange of learning inside to the undertaking can genuinely fail.Project administration is supported both by the executives and task supports, who must get the fitting preparing to screen with more tact. The trouble is to fuse top administration into the administration of information without removing the specialist and the earnestness we see it in the risk of taking incorrectly bearings on the grounds that the sponsors may have some error or wrong qualification in connection to the undertaking.


Hence, it can be concluded that knowledge transferring is the best way to learn business and grow within the organization. However, there are several challenges that come up with it. Primarily, it is the willingness and cooperation of the baby bloom employees to transfer their knowledge of experience in the organization. They should be willing to transfer the knowledge so that it can easily grabbed by the new employees. Apart from this, forums or discussion should be held in the organization from time to time so that knowledge is shared on a more professional platform. It is also likely that knowledge can be interpreted wrongly. Therefore, companies need to consider effective strategies to encourage and initiate knowledge transfer among the employees.


(2017). Onborading and Knowledge Transfer. Retrieved from https//trainingindustry.com/content/uploads/2017/07/onboarding-and-knowledge-transfer-report.pdfSeweryn, S. (2014). How to Facilitate the knowledge transfer. Retrieved from https//www.pmi.org/learning/library/knowledge-transfer-project-management-offices-1468(2017). 9 barriers to knowledge transfer in project-based organizations. Retrieved from http//www.itmplatform.com/en/blog/9-barriers-to-knowledge-transfer-in-project-based-organizations/(2017). Challenges and practices for effective knowledge transfer in globally distributed teams. Retrieved from https//realkm.com/2017/05/24/challenges-and-practices-for-effective-knowledge-transfer-in-globally-distributed-teams/Hitchin,P. (2017). Knowledge Transfer best practices and avoiding the demographic cliff edge. Retrieved from https//www.ge.com/power/transform/article.transform.articles.2017.sep.knowledge-transfer-best-practiTselekidisa, G and Tselekidisa, A. (n.d). Knowledge transfer management studying the actual process. Department of Business Planning and Information Systems, Technological Education Institute of Patras, Greece. Retrieved from https//pdfs.semanticscholar.org/fc7b/eee668563104e4711ac2eb3e3b1c8a6890f1.pdfPaulin, Dan amp Suneson, Kaj. (2012). Knowledge Transfer, Knowledge Sharing and Knowledge Barriers Three Blurry Terms in KM. Electronic Journal of Knowledge Management. Volume 10. 82-92. Retrieved from https//www.researchgate.net/publication/259272411_Knowledge_Transfer_Knowledge_
Sharing_and_Knowledge_Barriers_-_Three_Blurry_Terms_in_KMMohamad Hassan, Noor amp Noor, Muhd amp Hussin, Norhayati. (2017). Knowledge Transfer Practice in Organization. International Journal of Academic Research in Business and Social Sciences. Volume 7. Retrieved from https//www.researchgate.net/publication/325122097_Knowledge_Transfer_
Practice_in_OrganizationDias, Alexandre amp Geciane, Porto. (2018). Technology transfer management in the context of a developing country evidence from Brazilian universities. Knowledge Management Research amp Practice. Volume 16. Pages 1-12. Retrieved from https//www.researchgate.net/publication/327405412_Technology_transfer_management_


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