Table of Contents
Overview of the case study.
Laissez-Faire leadership style.
Change management strategies.
Leadership can be defined as a process to motivate others in a workplace and this is an effective aspect to complete any job without constraints. Healthcare is one of the sustainable business sectors across the globe and it is the duty of a nurse professional to manage patient safety at any cost. However, it is not possible for healthcare professionals to sustain in a pure leadership style when the team is multidisciplinary. Therefore, constant change in work process is required for resolving any type of conflict within team. The aim of this study is to elaborate different theories and approaches of healthcare leadership by which controlling of multifactorial and multidisciplinary rule becomes easy.
I am the head nurse of preoperative department in XYZ healthcare centre and my team is multidisciplinary in nature. My team is diverse in nature as a lot of social workers and other medical professionals are related to my team. This team is made up of 8 nurses including me among most of them are GNM. In addition, two psychiatrists are also includedun our team who mainly deal with patients having mental disorder. Along with this, five social workers are also under our team and they mainly work for acid victims as well as girls that are brutally raped. Henceforth, maintenance of this diverse team is quite problematic and it is also seen that dissatisfaction level of patients as well as staff are also high. It is reported that patients with mental disorder are not properly cured if he or she is proceeded to treatment under this team. For this reason, my leadership style has to be changed to deliver proper care for all patients as well as staff management can also be possible significantly.
Two types of leadership models have followed by head nurse mentioned in above-mentioned case study. However, both the approaches are not reliable for multidisciplinary team and regular complexity has been developed continuously in this case (Giddens, 2018). Types of leaderships and their negative impacts on healthcare professionals as well as patients are demonstrated below.
Nurse head of the above-mentioned case study has majorly followed autocratic leadership style to control her multidisciplinary team. However, this is not a proper scheme for team management because being bossy is not the only solution of all problems (Al‐Yami et al., 2018). Based on the case study, it can be commented that specific direction is required for a team with various professionals. The head nurse is not able to control all diverse professionals including her team except seven junior nurses due to lack of knowledge on that fields. Therefore, it is required to develop better understanding each sector of profession before give them order (Asamani, 2016). On the other hand, this team does not work properly as the leader is not enthusiastic and encouraging, no proper guidelines have followed by her to manage team. Henceforth, it is necessary to change this leadership style for better amusement in healthcare sector for this team.
Decision making process of the above-mentioned case study has followed democratic leadership scheme and this is somehow quite improper to maintain better communication with all parties. The nurse leader has followed this scheme to provide honest feedback for all team members. However, constant provision of negative feedback to team members make them discourage and this can be reflected broadly in working process (Kantanen et al., 2017). Due to lack of trust and accountability, this leadership approach does not work better within multidisciplinary team with various complexities. As an example, situation of a rape victim can be considered as if head nurse does not allow her in hospital, it becomes quite difficult for social workers to admit her. For this case, conflict between two separate entities reduces concrete decision-making process and feasibility of healthcare business process can be minimised (Fischer et al., 2018). Henceforth, this leadership style needs change as soon and possible to accomplish all the works without additional constraints.
Laissez-Faire leadership style as alternative style of leadership in the case mentioned above and this can help to reduce workforce conflict as well as treatment for all patients can be enhanced (Gifford et al., 2018). According to the philosophy of this nursing leadership scheme, correct directions are provided for all team members to manage demands and complaints of each individual. In case of multidisciplinary team, this approach can be considered as relevant one to provide better care for all members. On the other hand, complexity of workforce can be minimised under this scheme by assigning proper tasks for all (Cummings et al., 2018). Apart from this, nurse head has to follow this scheme to develop her point of view regarding organisational profitability. In addition, provision of general order can be opportunistic for all team members to ensure self-directed tasks in a better way. Along with this, meetings can help to understand decision-making perspectives of all members and job engagement by individual can be increased.
A nursing team is made up of both experienced and inexperienced professionals and this is required to develop real time communication with all of them. Based on above case study, it can be commented that the multidisciplinary team is not synchronised in nature and for this issue work operation is failed most of the times (Solbakken et al., 2018). Therefore, incorporation of Laissez-Faire leadership styleis required for reducing additional complexities among nurse professionals. Provision of proper training for all team members are under this leadership strategy that can help to generate more confidence among all members (Altamony et al., 2016). On the other hand, development in active learning can help head nurse to manage her team in a suitable manner. Apart from this, vision of patient care can also be developed in a proper way and all the members will allow to hear others before making any crucial decision.
Change management can be defined as a process to implement something new in organisationaldevelopment and sustainability for future work (Kitsios & Kamariotou, 2017). From the above case study, it is identified that diverse team is not suitable to manage various kind of patient care as well as staff management. Nurse head is not able to communicate all the members of her team and understanding of demands and complaints is also lack (Neill, 2018). Therefore, change in leadership is necessary for this healthcare system to gain better data about all the members. On the other hand, team members are not ready to hear one another and this is another issue that can be solved through change management. Apart from this, knowledge development can be considered as another major aspect of change management that can help to provide better treatment for all patients (Thakhathi et al., 2019). In addition, visionary objectives for healthcare centre can be developed through change management and this can be achieved through technical advancement in work process.
Nursing leadership skill is not proper for the above case study and recommendations are required to develop this practice of multidisciplinary nursing team.
It can be concluded from this study that proper leadership scheme is required for healthcare centres to provide better treatment for all patients. An improper leadership style is not acceptable to handle multidisciplinary team because of complex work functions. From the case study, it is clear that multiple works by a medical team is not effective for patients to communicate properly with all members. As a result, he or she is not able to share problem and better treatment cannot be possible. On the other hand, nurses have to alternative leadership style for better development of teamwork and maintenance of behaviour by all team members can be possible. Apart from this, nurse patient communication can be developed under proper leadership practice and workforce complexity can be minimised. Recommendations are also given lastly to improve leadership skills for multidisciplinaryhealthcare team and effectivity of care process can be improved in a better manner.
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