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Maintain ICT Policy and Procedures - Part A


  • Design the tests to know the demographics of customers for planning a market strategy.
  • Finalize the market strategy for selling the coffee machine of MacVille to collaborate with the consumers in different warehouses.
  • Assessments to test the product’s quality and service for gaining the 5% profit margin in the next five years.
  • To enhance the existing relations from customers and their loyalty, some relationship marketing should be used.
  • By knowing the customers, some advanced technologies will be used to advertise the product.
  • Useful pieces of training and conferences will be arranged to enhance the knowledge of employees.
  • Execute the methods to reduce waste by 10%.
  1. Customers don't accept items; they obtain the outcomes that details will be implemented. Start method of identifying optimal client by making a review of the entirety of the advantages that the client will appreciate by utilizing coffee machine or regime.
  2. The MacVille should define its contentious benefits, the motivation for purchasing product or aids, in courses of the profits, returns, or consequences that the client will experience enjoyment from purchasing products or services that they would not thoroughly enjoy from buying the goods or co-operation from rival (Aktar 2016).
  3. Take a few benefits of objects and expose those without mistakably in the business feature. Make it understood to the clients specifically what coffee machine will perform for them. By understanding the market; content writing, digital marketing, social media are used to advertise about the item.
  4. Following teams make the wastages minimum by providing essential learning
  • Business Strategy & Consulting Team
  • Marketing Team
  • Operational Team (Fulfilment Team)
  • Sales Team
  • Business strategy team basically investigate the practices of business and goals, based on that provide solutions for advancement the growth by troubleshooting the problem (Perey 2018).
  • Marketing department overreaches the perceptive of clients and investors that helps to grow your company.
  • Operational team ensures the efficiency of organization on the routine basis about processing the services of products and their maintenance.
  • Sales team keeps the records of sales of the product and maintain it.

The executive gathering that was directed was done for the most part due to plan the goals for the effective activity of their business procedure. The gathering was uncommon to examine and build up the vital arrangement for the organization (Chen 2017). The CEO of the organization has likewise planned the available resources by which these techniques can be accomplished (Zucchella and Previtali 2019).

  • The destinations that were detailed fundamentally meant to accomplish the business objectives and guarantee that the organization is working in an ideal way. The primary target expected to sell the machines of the organization in practically all the conditions of Australia.
  • The succeeding goal started expanding the net revenue by 5% in the following five years. With the compensation of this, the organization will have the option to create more noteworthy income and the deals of the organization will increment.
  • It is essential to pick up brand acknowledgment in the Australian market to hold their business effectively. This is the philosophy of the third goal and the various dignitaries of the organization will take a shot at it.

Maintain ICT Policy and Procedures - Part B

OECD standards (Organisation for Economic Co-activity and Development): The OECD website has data and rules for scope of IT-related subjects, including Privacy (Ukko.2019).

ISO standards (International Organization for Standards): ISO alludes to the voluntary standards for individuals from the International Organization for Standardization, a non-government measure arrange situated in Switzerland. ISO builds up a scope of standards for the IT business, including programming development.

You might be acquainted with the term 'ISO 9001 agreeable'. This alludes to associations that meet the current ISO9001:2000 quality administration certification (Amran.2016).

Australian Standards (AS): Standards Australia is a designer of Australian Standards (AS) and is the Australian delegate for the International Organization for Standardization (ISO).

W3C Accessibility Standards: The Australian W3C Office advances World Wide Web Consortium Accessibility Standards (WC3). These principles expect to guarantee that web content is available to all clients, incorporating those with handicaps. W3C gives for strategies and options that current substance and route in the most accessible format (Amran 2016).

Maintain ICT Policy and Procedures - Part C

Help Desk Controlling: The following data will furthermore aid you with keeping a nearby observation on how your Help Desk is playing out its obligations. This will have the option to screen merchant execution, distinguish which procedures are working and not working, recognize which administrations may be re-appropriated or wiped out, and to gauge the speed of issue goals.

On the off chance that you use outside merchants to help you in issue end, this will decide how well these sellers are playing out their obligations. Outside merchants can be costly, and your following will decide whether your assets are being spent astutely (Yuan 2018).

Mandatory and statutory training, Role specific training, Appraisal and personal development planning, continuing professional development all is important for new staff

The trust of the HR directorate is liable for guaranteeing that it gives a scope of practice, learning, and development that reinforces individual and expert turn of events. Following every evaluation cycle, the directorate encompasses an adapting needs examination appropriating data from the self-improvement strategies and ultimately constitutes a scope of courses clinging on the hierarchical need (Ukko 2019).

Maintain ICT Policy and Procedures - Part D

Website Policy

  • We propose others with deference at whatever point interfacing with, or discussing, group selves, clients or others associated with work, or on the other hand, while measuring Woolworths Group on social media – notwithstanding whether at work or not.
  • Amuse everybody with pride, kindness, and regard, regardless of whether they have made negative, provocative or false remarks about you or Woolworths Group.
  • Not make disturbing, disparaging, arbitrating, intimate or onerous remarks to or about somebody
  • Not send venereal or suspicious pictures or documentation
  • Not unseal specific data concerning other collaborators or clients
  • Not post or offer anything about colleagues, customers or others correlated with the inferring that is contrasting with their appreciative working environment Policy

Bring your own Device Policy

  • Securing our advocacy, limited-time data, object bundling, and classification is received, clear, sound and in every case painstakingly checked
  • Guaranteeing that the items we flexibly are shielded furthermore, meet organizational pressures, including concerning wellbeing cautions and marking
  • Appropriating engagement as far as it involves for customers in the van beside the nature of items
  • Satisfying article reviews as a need, being concerned in averting the offer of reexamined items and informing our clients concerning a review in a comfortable practice

References for Maintain ICT Policy and Procedures

Akter, S., Wamba, S.F., Gunasekaran, A., Dubey, R. and Childe, S.J., 2016. How to improve firm performance using big data analytics capability and business strategy alignment?. International Journal of Production Economics182, pp.113-131.

Amran, A., Ooi, S.K., Wong, C.Y. and Hashim, F., 2016. Business strategy for climate change: An ASEAN perspective. Corporate Social Responsibility and Environmental Management23(4), pp.213-227.

Chen, Y., Eshleman, J.D. and Soileau, J.S., 2017. Business strategy and auditor reporting. Auditing: A Journal of Practice & Theory36(2), pp.63-86.

González-Rodríguez, M.R., Jiménez-Caballero, J.L., Martín-Samper, R.C., Köseoglu, M.A. and Okumus, F., 2018. Revisiting the link between business strategy and performance: Evidence from hotels. International Journal of Hospitality Management72, pp.21-31.

Johnson, G., Whittington, R., Scholes, K., Angwin, D.N. and Regnér, P., 2017. Exploring strategy (No. 11th). Pearson.

Perey, R., Benn, S., Agarwal, R. and Edwards, M., 2018. The place of waste: Changing business value for the circular economy. Business Strategy and the Environment27(5), pp.631-642.

Ukko, J., Nasiri, M., Saunila, M. and Rantala, T., 2019. Sustainability strategy as a moderator in the relationship between digital business strategy and financial performance. Journal of Cleaner Production236, p.117626.

Yuan, Y., Lu, L.Y., Tian, G. and Yu, Y., 2018. Business strategy and corporate social responsibility. Journal of Business Ethics, pp.1-19.

Zucchella, A. and Previtali, P., 2019. Circular business models for sustainable development: A “waste is food” restorative ecosystem. Business Strategy and the Environment28(2), pp.274-285.

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