• Internal Code :
  • Subject Code :
  • University : Kaplan business school
  • Subject Name : Operations Managment

Operation Management and Decision Making

Week 7

Operations Management helps in transformation through quality products to satisfy and helps in retaining customers. Quality is essential for both profit and non-profit organizations. Quality Management should be applied, I believe that organization should be customer-centric and focus oriented for delivering high-quality products. I find it challenging when operational quality is not met with quality systems, just the case with HMT watches which led to their depletion on non-up-gradation. According to Teixeira (2020) supports implementing a system that increases product quality. TQM supports decision making by a performance measurement system for influencing company behavior. My assertion is supported by Aulakh (2020) that an organization should make a trustworthy bond with the customer as service is primary

Week 8

My personal experience of failure with academics entails that decision delay increases the risk of missing opportunities. The external influence affects the final decision (Marchau, 2019). Effective decision making can be taken through Risk analysis, decision theory, and preference theory. Decision without data has a higher probability of failure. Uncertainty shows limited knowledge and to reduce the same strong judgment skill should be developed. Kirti (2020) highlights risk relating to decision delay which is economic, strategic, and tactical, they affect the customer sentiment and production capacity. I believe the rational decision-making process for each situation will help in taking optimum decisions. The strategic management and control system will reduce decision risk bias (Teixeira, 2020). I agree with (Kumar, 2020) that decision that strategic and operational efficiency will be disrupted due to productions hampering, threats to stakeholders. The current pandemic enforce reducing uncertainty through strategic planning

Week 9

I agree with the basic assumption of equal employment opportunities laws. In my observation, the recruitment system flawed and it discriminates based on race, culture. The diverse workforce will help in brainstorming ideas and an increase in knowledge acumen for empowering marginalized people by focusing on corporate culture and creativity through the company platform (Cho, 2017). I learned that diversity training, laws will teach diversity by continuing to educate them in this aspect. According to (Nadela, 2020) an organization has to commit to resolving their differences for potential growth. However major challenges can be in small businesses due to changes in demographics. New training will lead to an increase in cost due to employing new talent impacting the business model (Thotathuvilakam, 2020). Cultural competence will develop group dynamics for behavioral understanding and improvement in productivity. In my opinion workforce diversity can help developing a successful organization.

Reference list

Aulakh. A.K 2020, Week 7 forum, Akashveer Singh Aulakh forum, viewed on 29th May 2020 <https://elearning.kbs.edu.au/mod/forum/discuss.php?d=41752>

Boundless 2017, Decision-making certainty, Risk and uncertainty, Research paper and articles on business management, viewed 29 May 2020 < https://www.businessmanagementideas.com/decision-making/decision-making-under-certainty-risk-and-uncertainty/3371>

Cho, S., Kim, A. and MorBarak, M.E. 2017, Does diversity matter? Exploring workforce diversity management, and organizational performance in social enterprises, Wiley online library, viewed 29th May 2020, < https://onlinelibrary.wiley.com/doi/abs/10.1111/aswp.12125>

Kiran, D.R. 2017, Total Quality Management Key concept and case studies, Butterworth-Heinemann, Cambridge

Kirti 2020, Week 8 forum, Kirti, viewed on 29th May 2020, <https://elearning.kbs.edu.au/mod/forum/discuss.php?d=42964>

Kumar, A 2020,’Week 8 forum, Arun Kumar forum, Viewed on 29th May 2020, <https://elearning.kbs.edu.au/mod/forum/discuss.php?d=42870>

Marchau, V.A., Walker, W.E., Bloemen, P.J. 2019, Decision making under uncertainty-from theory to practice, Springer, viewed 29th May 2020, < https://link.springer.com/chapter/10.1007%2F978-3-030-05252-2_18>

Nadela, Z 2020,’Week 9 forum’, Zarine Nadela forum, Viewed 29th May 2020, < https://elearning.kbs.edu.au/mod/forum/discuss.php?d=42877>

Teixeira, C.FL 2020, Week 8 forum-Key risk in decision, Luana Fernanda Costenaro Teixeira forum, viewed on 29th May 2020, <https://elearning.kbs.edu.au/mod/forum/discuss.php?d=42248>

Thotathuvilakam, F.M. 2020,’Week 9 forum’, Midhun Freddy Thotathuvilakam forum. Viewed 29th May 2020, < https://elearning.kbs.edu.au/mod/forum/discuss.php?d=42942>

Remember, at the center of any academic work, lies clarity and evidence. Should you need further assistance, do look up to our Operations Management Assignment Help

Get It Done! Today

Applicable Time Zone is AEST [Sydney, NSW] (GMT+11)
Not Specific >5000
  • 1,212,718Orders

  • 4.9/5Rating

  • 5,063Experts


5 Stars to their Experts for my Assignment Assistance.

There experts have good understanding and knowledge of university guidelines. So, its better if you take their Assistance rather than doing the assignments on your own.

What you will benefit from their service -

I saved my Time (which I utilized for my exam studies) & Money, and my grades were HD (better than my last assignments done by me)

What you will lose using this service -

Absolutely nothing.

Unfortunately, i had only 36 hours to complete my assignment when I realized that it's better to focus on exams and pass this to some experts, and then I came across this website.

Kudos Guys!




  • 21 Step Quality Check
  • 2000+ Ph.D Experts
  • Live Expert Sessions
  • Dedicated App
  • Earn while you Learn with us
  • Confidentiality Agreement
  • Money Back Guarantee
  • Customer Feedback

Just Pay for your Assignment

  • Turnitin Report

  • Proofreading and Editing

    $9.00Per Page
  • Consultation with Expert

    $35.00Per Hour
  • Live Session 1-on-1

    $40.00Per 30 min.
  • Quality Check

  • Total

  • Let's Start

500 Words Free
on your assignment today

Browse across 1 Million Assignment Samples for Free

Explore MASS
Order Now

Request Callback

Tap to ChatGet instant assignment help

Get 500 Words FREE
Ask your Question
Need Assistance on your
existing assignment order?