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What action and communication would you use immediately with the client and your colleague. List 3 things you would do and say.
The very first thing I would do is to protect her privacy (cover her up) which is a matter of great concern. I would calm her down and apologize for the rude behavior of my colleague. I will also tell her if she wants she can complain to the supervisor.
The care worker was not complying with the principles of duty of care and legal responsibilities as the worker was rude with the resident, doors, and curtains were opened and privacy and dignity were not maintained. The worker was harassing her. I would immediately appropriately help the resident. In this case, I will report this matter to the supervisor in private (Srinivasulu, Dedipya & Mrudula, 2018).
What steps would you take to report any breach to standard procedures or event situation of concern to appropriate personnel
The steps are:
How would you ensure you maintain the confidentiality of this client as per the organization's policy and procedure? List at least 2 ways you can do this.
In this case, I will not tell the care staff that I will not share what I have seen with others and will not make a promise. In the case of a situation associated with immoral behavior and abuse that must be reported compulsorily. I will report this matter to the supervisor privately. The organizational approach is to fill out an incident/accident form, take appropriate action, provide further training and education on abuse and care responsibilities, and assist everyone in maintaining respect (Dickens & Litsky, 2018).
List at least 2 ways you would demonstrate respect for the rights and responsibilities of others through the considered application of work practices.
The two ways are:
Outline your understanding of employee and employer rights and responsibilities for this scenario. List at least 2 rights and 2 responsibilities each for employee and employer.
For this scenario, the employee has rights:
The employee has responsibilities to:
The employer has rights and responsibilities in the direction of providing as well as maintaining (Osman, 2016):
How would you recognize any conflict of interest in this scenario? How would you avoid and/or address any conflict of interest?
Conflict of interest can be determined by cconsidering:
Ways to avoid or address any conflict of interest (Härter et al., 2017):
What types of documentation would you complete in this situation? List at least two that apply.
Most appropriate form of document used in this situation includes (Osman, 2016):
Where would you obtain information from the legal and ethical situations presented in this scenario? List at least 3 reliable sources of information.
The care worker was not complying with the principles of duty of care and legal responsibilities as the worker was rude with the resident, doors, and the curtain opened and privacy and dignity not maintained, the care worker ignored her and did not assist her to change and. The worker was giving harassment to her (Srinivasulu, Dedipya & Mrudula, 2018).
Dickens, R., & Litsky, S. (2018). PATIENT RIGHTS AND RESPONSIBILITIES. POLICY, 1, 15.
Härter, M., Dirmaier, J., Scholl, I., Donner-Banzhoff, N., Dierks, M. L., Eich, W., ... & Bieber, C. (2017). The long way of implementing patient-centered care and shared decision making in Germany. Zeitschrift für Evidenz, Fortbildung und Qualität im Gesundheitswesen, 123, 46-51.
Osman, L. (2016). Patients' rights and responsibilities part 1-the Patients' Rights Charter: professional practice. SA Pharmacist's Assistant, 16(1), 2-6.
Srinivasulu, K., Dedipya, B., & Mrudula, B. (2018). Rights and Responsibilities of the Patient in Health Care system. Medico-Legal Update, 18(2), 58-62.
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