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  • Subject Name : Management

Managing Stress at Workplace - Question 1

What is goal setting? Explain your answer in detail relating to both work and personal life.

Goal-setting refers to the process by which an individual attain his goalmouths. Moreover, it offers a direction to a person and aid with his motivation and enhancing the self-esteem and satisfaction in his performance. The goal-setting must follow SMART criteria means that goals must be specific, mentionable, achievable, reflective, and timely in terms of both personal and work life. It can be said that by setting clearly defined persona goals, one can gauge his attainments and keep sight of his progress. These goals can offer long-run direction and short-run motivation. Furthermore, goal-setting assists to keep the workers motivated and dedicated and aid the functions run more effectively at the workplace. These may include more than just saying one wants to enhance revenue, motivate workers, or attain more customers (Ogbeiwi, 2018).

Managing Stress at Workplace - Question 2

List 6 behavioural models that role models exhibit

Role models indeed exhibit the morals, behaviours and attitudes that set the standard for what they expect from others. The six such behaviours that are exhibited by role models are:

  • Self-awareness
  • Empathy
  • Positivity
  • Integrity
  • Humility
  • Respect

Managing Stress at Workplace - Question 3

How would you arrange your work priorities for the day and then the week?

Cover elements such as priorities/ time management/Manager requests

DAILY:

  • · Make a to-do list for the day
  • · Order the tasks by placing the most important tasks at first place and less below.
  • · Assess value
  • · First, perform extremely important activities requested by the manager.
  • · Be flexible and adaptable
  • · Know when to cut

WEEKLY:

  • · Review workload every day
  • · Set realistic deadlines in a week
  • · Structure the workload for the entire week
  • · Keeping a log of work
  • · Ensure healthy work-life balance
  • · Don’t get distracted from the priority
  • · Schedule time on calendar for topmost priorities in a week

Managing Stress at Workplace - Question 4

Identify and outline three personality type tests that are common in Australian workplaces.

1. Capiler profile: It is an objective valuation which accurately gauges an individual’s personality features and motivations in a bid to forecast on-the-job behaviours and potential. This assessment data can be used through the worker lifecycle consisting of selection, expansion, promoting, team-building, and progression planning (Caliper, 2020).

2. Hogen Personality Inventory: It defines usual or positive side personality-qualities that define how one can relate to others when he is at his best. The bright-side personality forecasts the people’s strengths and limitations, work behaviour, and leadership style. It can be used for leadership development, team-building, recruitment, and selection tool.

3. Myers-Briggs personality type: It refers to a self-report inventory intended to recognize an individual’s personality type, strengths, and preferences. The main motive of assessment is to permit participants to further explore and comprehend their likes, strengths, possible career options, dislikes, and so on (Lundgren, Kroon & Poell, 2017)

Managing Stress at Workplace - Question 5

Identify 4 steps to managing your stress levels (related to either life or work)

1. Prioritizing priorities: An individual needs to comprehend the company’s strategic significances and the personal goals and strengths. It aids him to remove any incidence leading to work stress.

2. Regular exercise: Physical actions indeed release feel-well and stress-relieving elements. Moreover, it ensures that an individual is physically fit and also evade boredom at work. Common activities that can be done for it can be a deep breath in & out; stretch body; dance; walk around work; run in place; and so on.

3. Plan quality social time: To effectively work at organization, one must schedule some time in a week to spend time with family and friends and laugh & hang out with them. It helps in reducing work-related stress and aid to regain the lost energy while working.

4. Keeping me healthy: By taking proper balanced diet at work, one can keep him fit and enthusiastic in each task at the workplace. It can be said that nourishing properly can help face challenges at the workplace (Panigrahi, 2016).

Managing Stress at Workplace - Question 6

Outline ways of managing a staff member that is overly ‘negative’ in the workplace

It is noteworthy that negative worker can contaminate a team with negativity faster than one’s imagination. These individuals are responsible for lowering productivity and leading great employees to leave the organization (Subramanian, 2016). The ways that can help deal with negative employees are as follows:

  • · Generate values that repel bad attitudes: Set clear values that make it hard for criticizing to thrive.
  • · Place proper focus on positivity: It is easy to control negative attitudes when managers constantly draw kindness to what is positive, decent, generous, and commendable.
  • · Notice negativity: Get individuals apart or taking them to lunch and ask their input, then take their reaction extremely and interfere before pessimism cultivates.

Other ways of managing negative employees at workplace are:

  • · Looking at main reasons behind negative outlooks
  • · Talking with the employee
  • · Be cautious with individual problems
  • · Set limits
  • · Remain helpful, but from a distances
  • · Monitor through and endure reliable (Kuo et al., 2015).

Managing Stress at Workplace - Question 7

Describe your understanding of learning styles and why this is relevant in the workplace

Each indeed has preferred ways to approach and acquire novel information. Certain people might read better than others, and some might perceive spoken information better. At the workplace, there are mainly four types of learning styles named as kinaesthetic, auditory, visual, and reading-focused. The visual learners comprehend the assignments by observing something before trying it themselves. At work, this may include a demonstration of a task like watching how to use a cash register and then try doing it. Auditory learners comprehend information when elucidated in steps format. They reply well to verbal commands and find them easy to obey to. Examples include group discussions, one-on-one meetings, and so on. Reading-focused learners are those who write notes when reading via learning aids (Anderson, 2016). They usually engage in text-based content and do well with exemplary style handbooks, PowerPoint presentations, and more. Furthermore, kinaesthetic learners adopt a hands-on method to learning and it includes utilizing all five senses. It can be said that they learn successfully when they do the task themselves and like sittings that include group-based contribution at work. The relevance of learning styles at the workplace are in form of increasing employee engagement and eagerness via training; getting a realistic appraisal of each employee strengths and weaknesses; reducing time for workers to learn a novel skills, and so on (Gholam-Shahbazi, 2019).

Managing Stress at Workplace - Question 8

Discuss 3 time management strategies that may assist in the workplace

1) Prioritizing: It is essential to prioritize the SMART goals set by an individual at the workplace to get success. Managers at work must ask their employees to prioritize their urgent and essential tasks at first. It is necessary to make them acquire how to utilize time to finish significant assignments and increase their work rate (Khan et al., 2017).

2) Minimize distractions: The more interrupted time one indeed gets in a day to work on essential activities, the more effective he will be. There can be social media actions, notifications, pop-up texts that may distract an individual to work. Thus, workers must focus on what they are doing at work and this will enable them to manage and finish work before deadlines.

3) Learn to delegate: When employees learn to break their work into segments and delegate the tasks. It will aid them to manage effectively their time and the work will be done sooner and better by team (Abd-Elmoghith, 2019).

Managing Stress at Workplace - Question 9

Pick 2 technologies that can assist you in managing time and being more organised.

Discuss the positives and negatives of each technology.

1) Chatbots: The progression in the modern technologies like machine learning and artificial intelligence has led to the growth of chatbots. It is an extremely useful technology in managing time and aid a person to become more organized. The positives of this technology are that it can gather customer perceptions, increase sales, available 24/7, save money, improve customer satisfaction, and more. However, the disadvantages of using chatbots are in form of limited responses from customers, lack emotions, difficult to create, require maintenance, data protection, and privacy issues (Zumstein & Hundertmark, 2017).

2) Big data analytics: It is the technology that studies massive data to uncover unseen patterns, associations, and other understandings. It aids companies to harness their data and utilize it to recognize novel prospects. The benefits of using such technological platform are in form of cost reduction, faster and better decision-making, new goods and services, drastically improved services, fraud prevention, and so on. The cons of big data analytics are in the form of lack of expertise, running without a roadmap, required special computer power, and more (Hagen et al., 2019).

Managing Stress at Workplace - Question 10

Discuss the Foundation Skills and why every worker needs this skill set:

Foundational skills refer to essential, transferable competencies that are vital to assigning and getting information that is significant to training and work accomplishment. The foundational skills can include human skills, digital building block skills, and business enabler skills. The human skills entail communication, creativity, critical thinking, relationship building, collaboration, and so on. Additionally, digital skills entail managing data, software development, analysing data, and more. Further, the business enabler skills include project management, communicating data, business process, and more. There is also a requirement of basic skills like mathematics, speaking, listening, reading, and writing. Every worker needs this skill set as employers, in the contemporary times, are demanding a more greatly skilled staff to compete in the international economy (Markow, Hughes & Bundy, 2018). These are the skills required to get the work done self-sufficiently or as a part of a team. These are important as these are the minimum requirement so that people can endure and grow in global knowledge-based society and economy.

References for Personality Testing and Workplace Training

Abd-Elmoghith, N. G. A. (2019). Examining the Time Management Training Program on Delegation Skills Regarding Nurse Manager. American Journal of Nursing, 7(4), 589-597.

Anderson, I. (2016). Identifying different learning styles to enhance the learning experience. Nursing Standard, 31(7).

Caliper (2020). The caliper profile. Retrieved from https://calipercorp.com/caliper-profile/

Gholam-Shahbazi, H. (2019). The Relationship between Spatial and Musical Intelligences and EFL Learners’ Learning Styles and Vocabulary Knowledge. Journal of Language Teaching and Research, 10(4), 747-756.

Hagen, L., Seon Yi, H., Pietri, S., & E. Keller, T. (2019, June). Processes, Potential Benefits, and Limitations of Big Data Analytics: A Case Analysis of 311 Data from the City of Miami. In Proceedings of the 20th Annual International Conference on Digital Government Research (pp. 1-10).

Khan, K. I. F. A. Y. A. T., Tahir, T., Ishfaq, U., & Khan, A. S. A. D. (2017). A study to examine teachers’ classroom time management strategies at secondary school level. Journal of Business and Tourism, 3(2), 71-83.

Kuo, C. C., Chang, K., Quinton, S., Lu, C. Y., & Lee, I. (2015). Gossip in the workplace and the implications for HR management: A study of gossip and its relationship to employee cynicism. The International Journal of Human Resource Management, 26(18), 2288-2307.

Lundgren, H., Kroon, B., & Poell, R. F. (2017). Personality testing and workplace training. European Journal of Training and Development.

Markow, W., Hughes, D., & Bundy, A. (2018). The new foundational skills of the digital economy: developing the professionals of the future. In Business-Higher Education Forum, Washington, District of Columbia.

Ogbeiwi, O. (2018). General concepts of goals and goal-setting in healthcare: A narrative review. Journal of Management & Organization, 1-18.

Panigrahi, C. M. A. (2016). Managing stress at workplace. Journal of Management Research and Analysis, 3(4), 154-160.

Subramanian, K. R. (2016). Employee attitudes and management dilemma. International Journal of Combined Research & Development, 5(9), 1031-1037.

Zumstein, D., & Hundertmark, S. (2017). Chatbots--an interactive technology for personalized communication, transactions and services. IADIS International Journal on WWW/Internet, 15(1).

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