Change requirements in the project are based on project lifecycle requirements. The case study highlighted the project for the AQQ Educational division to improve the quality of education. The organization faced scarcity of rescue as a major challenge. The use of lean six sigma methodology helped the division to realign their process. The changing requirement assessed in the case of strategy alignment, resource management, and mapping product stages for division performance evaluation.
The survey designed helped in understanding product/ service improvement for improving the ASQ education division. The workforce requirements aided rehabilitation skills and provided planning development and deployment process. The department change requirements are product and service in the division. Key understanding for change was capability resource and no action was developed by QAHE (Grover, 2016). The framework lacked a timeline and formal strategies. The lean six sigma process facilitated the change in the organization. This includes define, measure, improve, control. The alignment of project phases with the DMAIC process integrated organization change requirements (Grover, 2016). The need for the valued product, market segmentation focus, and fostering leadership team enabled the change process. The divisional performance was uplifted for lean six sigma performance. The work environment and improvement in the process determine the change requirements. DMAIC process ensured data gathering and tracking perforce matrix for the Quality approach for Higher education by benchmarking fo increasing satisfaction. The change process through planning was developed by establishing stakeholders, competition, and value metrics. The change management process follows a detailed step identifying change, the details, implementation, and monitoring (Dionisio, 2017). The identification of market segment highlighted quality lack of divisional assessment. Lean six sigma drives change in the organization by process improvement for guiding change from corporate to the individual level (Project Management Institute, 2017). The change requirements determined through survey design created in the change management plan by optimizing publication portfolio and providing alternatives on product/process improvement over the competition. The lean six sigma methodology on workforce partnership by resource optimizing. Repositioning the segment aided the ASQ members in opportunities identification. Change requirement and specification is done at the start of the project. Change in business strategy and process leads to a change in the management plan for executing and monitoring the change positioned for the organization (Kloppenborg, 2011)
This case put forward the need for development for strategy and creating a project management group to implement change. Understanding and aligning stakeholders are imperative as the project lifecycle phase-aligned with a change strategy will establish the success of the project. Key stakeholder's perceptions during the planning stage establish appropriate policies for the project. The project phase linked with lean six sigma methodologies collates the response for anticipating reviews (Kesterson, 2017). This model helps in change outcomes by monitoring the volunteering group and allocating tasks and coordination. Importance of monitoring and controlling in the process facilities changes as per strategic vision and direction by the team. The key lesson learned through the case study shows service strategies process integration is important in functional improvement in an organization with limited resources.
Dionisio, C.S. (2017). A Project Manager's Book of Forms: A companion to the PMBOK Guide - Sixth Edition. John Wiley & Sons.
Grover, S., Kovach, V.J., (2016). Integrating strategic planning and quality improvement methods to create sustainable high performance. The Journal for Quality & participation.
Kesterson, K.R. (2017). The Intersection of Change Management and Lean Six Sigma. Taylor & Francis
Kloppenborg. (2011). Contemporary project management. Cengage learning
Project Management Institute. (2017). A Guide to the Project Management Body of Knowledge (PMBOK Guide) (6th edition.). Newtown Square, PA: PMI.
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