• Internal Code :
  • Subject Code : BSBMGT605
  • University :
  • Subject Name : Leadership Theory

Assessment Task 2

Media release


Boutiques Build’s expansion into the Brisbane and Sunshine Coast

Date – 12.03.2020

For the first time we are escalating Boutique build, as we are planning to open stores in the Brisbane and Sunshine Coast. For the current frequent flyer, the upsurge in Brisbane and Sunshine Coast can be associated to increments such as Malaysia and Thailand. Malaysia’s flyer is enlightening 5 per cent in this year and Thailand flyer also recovers around 10 per cent. Based on these outcomes our corporation implemented a goal last year and we could efficaciously achieve the target this year by expanding our company to the Brisbane and Sunshine Coast.

This is the brilliant news for our corporation’s staffs and customers as it can increase the work mandate and build strong customer associations. We are also happy that more people are linking with us and are as a part of our company. Our subsequent target is to increment the sales 10 per cent. 

Below mentioned are some of our strategies:

  1. To be well-determined, high execution, creative and accountable 

  2. To plan, paradigm, renew and revolutionize

  3. To develop, build high quality houses for our customers in Brisbane and Sunshine Coast in lucrative method. 

  4. Increment the sales in the coming year and to become one of the best edifice corporations in Brisbane and Sunshine

  5. To accomplish one of the best employment in relation to planning new homes and moving forward to coming years in Australia.

Boutique Build.


Develop a work goals and plan reports

The designated job locus is a human resource manager. As the name advocates, the major role of this position is to plot, supervise and synchronize with the administrative function of an association. The job description is related to the position of human resource manager in boutique in Australia. As human resource manager, the main accountability is to maintain customer satisfaction by handling their feedbacks and guiding the staff of the organization.  The reason for being keen interested in this job is its requirement of  the person who is skilled in decision making, information analysis, and development of standards, tracking the expenses and in order to improve consumer experience and to emphasize excellence.  

The key responsibilities are:

  1. To appoint such employees who could support to achieve the goals of the department. 

  2. Human resource needs to be equipped on the basis of business standard and potentials of the clienteles.

  3. The additional duties involve identification of the interruptions in the implementation and realization of the procedure.

  4. To determine the requirements of the customers.

  5. To work in alignment with the organization’s vision and mission that the outcomes can be directed to achieve the aims and goals of the organization.

Company’s goals and objectives

  1. The needs of the customers will be understood first and then they will be satisfied by providing them with the services that swank their expectations.

  2. Regardless of the buying power of the client, the boutique safeguards that needs and requirements are contented.  

  3. The organization aims at sustainable practices by safeguarding that the influence on the surroundings is minimal.  

Personal work goals in relation to the company’s goals and objectives

table showing skills and respective personal and professional development

Professional development for the next 12 months

Table showing professional development activities an respective professional development opportunities

What did you most like about the professional development opportunity? 

The best thing about personal development opportunity is that it inculcates the person to groom as per the changing time.

What did you least like?

Accessibility and loss of productivity are the main reasons for disliking the professional development opportunity as it creates a chaos if all the employees are meeting at the mutual locations and there would be loss of output as in an professional development opportunity the workers are not working which outcomes in the loss of manufacture. 

What benefits did participating in this professional development opportunity provide to you? 

  1. It increments the collective knowledge of you and your team

  2. It enhances job gratification

  3. It assistances preservation tactics

  4. Builds up sequence preparation relaxed


Dear staff,

It has come to my notice that numerous employees have been accumulating frequent flyer points from commercial tourism and using these facts for their own personal travel. Due to this statistics, I have out looked other corporations in the same segment as Boutique Build, and it is vibrant that we need to upgrade our code of ethics in order to avert immoral behavior as per our corporation standards. 

The present code of ethics and the issue of frequent flyer points are:

  1. Executives and leaders in representing ethical management and personal liability

  2. Workers in fulfilling with the code and representing actions that donates o an ethical and effective workstation. 

The code provides six core standards of:

  1. Honesty

  2. Faith 

  3. Facility

  4. Answerability

  5. Novelty

  6. Appointment

In view of the above values no employee will be allowed to accumulate, use transmission, and swap frequent flyer points for their own benefits. 


Kivimäki, V. and S., Meriluoto. 2018. Holistic Perspective to Individual Study Plan: Personal Development Project Plan. Studies in health technology and informatics, 256, 514-526.

Lejeune, C., Beausaert, S. and Raemdonck, I., 2018. The impact on employees’ job performance of exercising self-directed learning within personal development plan practice. The International Journal of Human Resource Management, 1-27.

LinkedIn. 2019. Job description. https://www.linkedin.com/jobs/view/w-insider-guest-services-manager-w-dallas-victory-hotel-at-marriott-hotels-resorts-884139943

Monster. 2019. Human Resource Manager Job Description Sample. https://hiring.monster.com/hr/hr-best-practices/recruiting-hiring-advice/job-descriptions/customer-service-manager-job-description-sample.aspx

Noe, R.A., Hollenbeck, J.R., Gerhart, B. and Wright, P.M., 2017. Human resource management: Gaining a competitive advantage. New York, NY: McGraw-Hill Education.

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