Three Issues in Event Facilities.
Issues related to food safety.
Monitoring of Workplace Relations.
Planning Workflow, Training, Scheduling of Work.
Closing Sequence of Event
It is true to say that events are essential sponsors to a destination’s financial, societal, and cultural stuff. They are vital in making a promising image of destination as supplementary fascinations and image-makers (Sharma & Sarangdevot, 2011). Event management indicates to the application of PM (project management) to the formation and expansion of large or small scale events like festivals, ceremonies, and more. Planning of events has now become an essential aspect for any organization desiring to promote its business (Gration et al., 2016). It can be said that with judgment planned events enable companies to interact more personally with the prospective clients and audience. The primary attention for the suitable action plan must emphasize on the entire aim of the event. This report is going to discuss the issues in the event operations management relevant to the staging of the Mid-autumn festival event in Sydney. Moreover, it entails the ways to monitor and improve workplace relations to assist entire corporate goals. Additionally, it discusses the planning of workflow, scheduling of work, training, and delegating to staff. Besides, it also identifies recommendations for improvements in the current setting.
During the staging of the Mid-Autumn festival event, there may be a probability of occurrence of bad weather attended by wind and rain. However, it is true to say that the average high-temperature in September month is nearly 20⸰C and the average low-temperature is 11.1⸰C. Moreover, it is the month with the minimum rainfall in Sydney that falls for around 10.5 days. Thus, there are fewer chances of disturbances in the climatic conditions of the nation. But, still, there must be an effective backup plan to overcome this issue if arise.
It is noteworthy that a shared area of concern occurring from the staging of occasions is the undesirable environmental impacts that may occur. Nearly all events carry certain forms of the environmental impact that unavoidably upsurges relative to the size of the particular event. Furthermore, there can be undesirable impacts of the mid-autumn festival event on the environment also. The likely impacts entail pollution from chemicals, noise, vehicles, and so on. In regards to this, the event manager must adopt the technique of recycling and reusing to minimize the entire impact (Van Niekerk, 2017).
It is true that food safety is one of the most crucial aspects of event planning. It is the duty of the planner to have a suitable food-safety management plan so that to keep all stakeholders like employees, attendees, and safer. It is not always true that the normal safety controls in a kitchen of an event such as thermometers to assess food temperature, trained employees in food safety, handwashing amenities, and more are available and performed. Due to the absence of such basic norms for food safety, there may be an occurrence of food poisoning issues during the staging of the event (Dong et al., 2015).
There is no doubt that event planning has its own set of oppressive moral issues to deal with. It is a fact that by obeying a strict code of conduct, event planning can ensure he is running a successful and problem-free event (Brown et al., 2015). In regards to event management of the Mid-Autumn festival, Sydney, there can be ethical issues during its staging. There can be misfortunes in social media as individuals are more associated with the internet and social media networks. It is the duty of the event organizer to inform the target audience prior and any immoral posts made by them is their accountability. Furthermore, there can be an issue related to the stealing of intellectual property like music, décor, food, design, and so on. It is the duty of the event planner to add novel touches to the idea he gets from anyone. Besides, there may be issues associated with unfair practices in respect of pricing policies (Tassiopoulos & Nicolaides, 2017).
Since it is true that poor work relations lead to greater turnover, and declined productivity thus, a company must have to constantly monitor and improve the workplace relations to support the corporate goals (Saeed et al., 2014). Event planners are nothing squat of champions, but after any excessive event organizer is a similarly great event team. Constantly monitoring and searching for methods to improve work relations can assist a company to remain on economic track and keep offering superior quality services and goods. Each company or business requires monitoring work associations so that they can make plans intended to develop processes and etiquettes. It is necessary to have robust relations between every individual or stakeholder groups of even planning organization to deliver a successful event project (Brooker & Joppe, 2016). All staff would require engaging unitely in the activities of the event. The strategies that are required to effectively monitor and improve work relations are conflict management, workplace safety, team building, employee appreciation, and career development. Various activities that can foster decent communication skills among staff entail seminars, office luncheons, training programs, and seminars (Halawi & Haydar, 2018). The monitoring of relations would require evaluating collected data to recognize the fundamental issues and determine solutions and techniques to deal with them. This can assist in offering definite directions for staff that can result in refining time management and augmented outputs. Furthermore, one strategy in this respect can be a team that will oversee the employees, manage conflicts, and tracks the analytics of worker reaction and engagement. Another strategy via which the event manager of the Mid-Autumn festival could adopt to refine work relations is to develop its organizational culture to be collaborative. It assists the event organizer to support innovation, and develop trust between the diverse stakeholders involved in managing the project (Stadler, R., Fullagar & Reid, 2014).
It is required for an event manager to certify that workforce is capable to fulfill the goals and targets that have been developed. It entails the complete comprehending of and the capability to manage and organize work operations (Southall et al., 2015). In order to get the intended results, the event manager of the Mid-Autumn festival has to motivate staff, defining workloads, scheduling work, prioritizing work, organizing workflow, and delegating work. It is true that a motivated workforce is more productive in nature. In this respect, an event manager must put his efforts into their development and offering them attainable goals. Furthermore, there must be an offering of positive feedback and encouragement when the staff fails to perform the stuff. Besides, it is also essential that no worker is underutilized or burdened with much work. In regards to this, an event planner must ensure that staff members have a practicable workload in which they are retained hectic but are no under constant pressure (Coates & Howe, 2015).
It is noteworthy that arranging work in a way that improves productivity and client service excellence can be perceived to include ordering work, and then establishing a suitable workflow to attain the set goals. In the event management of the Mid-Autumn festival, it is also important to place all the activities in their most effective order of relevance. The strategies that event manager must adopt in this respect is to involve the workforce in the procedure whenever needed; list the crucial tasks that must be done definitely without exceptions; list the non-crucial tasks adding quality to the output of staff; list the tasks that are non-essential and must be done depending upon the time left; compare the lists with entire goals of the event; and amend the lists consequently, assign work, and take action to attain the lists in stipulated order. Moreover, while the delegation of tasks to staff, the manager must make sure to offer training and demonstration as needed. Further, it is also required that staff be treated with honesty and the manager must be fair in the work he delegates by sharing it around amongst the whole workforce and not seeming to oppress an individual (Gumusluoglu, Karakitapoğlu‐Aygün & Hu, 2020).
The closing phase is the last stage of the event project management. The event managers are accountable for the shutting down of the festival activities. It is a phase and needs individual chains of roles and responsibilities (Marcelino-Sádaba et al., 2014). Moreover, it entails the on-site closure and the management shut down. For the closing phase, the team meetings must be executed to verify the accomplished activities and prepare the final report. Moreover, there must be a stakeholder meeting to close-up and certify all went as per the plan. Additionally, it is equally essential to determine the difficulties encountered during the entire festival event and there must be certain ideas on how to manage such difficulties in a better manner in the next project (de Oliveira & Rabechini Jr, 2019). The following activities must be considered in the closing sequence of the Mid-Autumn festival 2020.
From the above report on the planning and monitoring issues in the mid-autumn festival event, it can be concluded that the three issues that have been identified during the entire event management of the mid-autumn festival 2020, Sydney are environmental issues, ethical issues, and food safety issues. Moreover, it can be inferred that the strategies that are required to effectively monitor and improve work relations are conflict management, workplace safety, team building, employee appreciation, and career development. Additionally, it founds that while a delegation of tasks to staff, the manager must make sure to offer training and demonstration as needed. It is also essential that no worker is underutilized or burdened with much work. In regards to this, an event planner must ensure that staff members have a practicable workload in which they are retained hectic but are no under constant pressure. Moreover, the closing sequence of the event must take care of the aspects like team meetings, financial closeout, administrative closure, and so on. It is also essential to consider the difficulties arose in the project and there must be ideas for handling those glitches so that future project will be without issues.
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