Total Quality Management Assignment Sample

• Subject Name : Management

The Strategic Management of Health Care Organizations

Background

Health care systems are one of the most important services in human society. As one of society's critical services, it is vital to ensure affordable and quality services to customers (Ginter, Duncan & Swayne 2018). A large number of professional medical professionals and cost-effective procedures are employed to ensure performance is achieved. Among the methods used to measure performance include; mortality rate, timelines of services, patient experience, transparency of data, and patient safety (Bajaj, Garg & Sethi 2018). Within numerous social health care frameworks around the world, expanded consideration is being centred on HR management (HRM). HR, when relating to medicinal services, can be characterized as the different kinds of non-clinical and clinical workers liable for open and personal wellbeing medication. As ostensibly the most important of the wellbeing and health structure inputs, the exhibition, and the benefits, the structure can convey rely to a large level on the facts, abilities, and inspiration of those individuals liable for conveying health services.

Project Topic

Issues and problems about the health care system in performance management:

• Some of the issues when studying health care issues of greatest relevance include the size, composition, and distribution of the health care workforce, etc.
• Factors to take into account when deciding the demand for health care services in a specific nation. 
• Another problem that comes up is when studying global health care systems is a nation’s level of economic growth.
• Workforce training is another important issue.

Purpose 

The purpose of performance evaluation is to promote communication within health sectors, providing useful feedback concerning a medical performance and facilitating better working relationships within the sectors and contributing to professional development (Aguinis 2014). Topic selection implements the guidance of managing performance in aspects of service execution and medical operations within the health care sectors. In return, performance management becomes successful and impacts the workforce in health care sectors effectively.

List of theories (Fallon et al. 2013):

1. Execution and Employees' Perception of Managerial Competencies: 

In decentralized human services frameworks, for example, the Italian one, the most noteworthy authoritative situations in general wellbeing specialists, for instance, the General Manager (GM), are basic for the smooth activity and execution of the association. The significance of top administration initiative isn't legitimized simply because of its progressive job, yet additionally because it associates the political degree of the decentralized establishment and the operational centre of the associations. 

2. Goal-setting theory:

Goal-setting theory tells that the persons’ aims set by a worker or staff acts as a vital role in encouraging the person for higher output and performance. This is due to the staff members and workers keep following their set aims. If these objectives are not accomplished, they either improve their exhibition or change the objectives and which are more sensible. 

3. Expectancy theory:

Expectancy theory is dependent on the speculation that individuals modify their behaviour in the organization based on predicted achievement of the ideals set by them. The individuals alter their behaviour in such a way that is destined to lead them to accomplish these aims. 

Research Methodology

For this research quantitative data will be appropriate and relevant. The interpretivism research paradigm along with exploratory research design will be apt as it will help in understanding the research topic with an in-depth approach. Secondary data consisting of books, journal articles, etc. have been used in a research project to find adequate facts relating to the topic. 

References for Total Quality Management

Aguinis, H, 2014, Performance management, 3^rd edn, Pearson, Canada.

Bajaj, S, Garg, R, & Sethi, M, 2018, ‘Total quality management: a critical literature review using Pareto analysis’, International Journal of Productivity and Performance Management, vol. 67, no. 1, p. 128-154.

Fallon, LF, Begun, JW, Riley & WJ, 2013, Managing Health Organizations for Quality and Performance, Jones & Bartlett Learning, United States.

Ginter, PM, Duncan, WJ, & Swayne, LE (2018). The strategic management of health care organizations. John Wiley & Sons.

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